The Regency Hotel Hatyai
Experience the perfect blend of comfort and convenience at The Regency Hotel Hatyai, your ideal home-away-from-home in the heart of Hat Yai.
Elegant Accommodations Our hotel features 436 well-appointed guestrooms with modern amenities including refrigerators, complimentary Wi-Fi, and cable TV to ensure your comfort and entertainment are prioritized.
Dining and Refreshments Savor a culinary delight at Krua-Luang or enjoy quick bites at our cozy coffee shop/cafe, perfect for unwinding after a long day of exploring.
Ideal for Events With six meeting rooms and a 24-hour front desk, we cater to both business and leisure travelers, providing the perfect venue for your events.
Explore Hat Yai's attractions with ease and book your stay at The Regency Hotel Hatyai today for an unforgettable experience!
Amenities
Location
Hat Yai, ThailandHotel guest reviews
Pleasant · based on 50 reviewsAI summaryMost guests had a positive experience and would recommend the hotel, despite some specific issues mentioned.
Cleanliness6.0
Mixed reviews on cleanliness with some guests mentioning maintenance issues and dirty windows.Service7.6
Generally friendly staff with some instances of rude behavior reported by guests.Location8.8
Highly praised central location near key landmarks and night market.Room5.7
Guests reported various room issues like leaking, old furnitures, and the need for upgrades.Amenities7.2
Mixed feedback on amenities, with mentions of gym and pool but complaints about the lack of spa services.Value for money6.3
Some guests found the price reasonable for the location, while others felt it was high for the services received.Food and drink7.3
Breakfast and restaurant services were generally well-received, with some guests suggesting more variety.
What guests liked
What could be better
Latest reviews
No comment
The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.
Good stay.
The lift is too small, cleanliness is below expectation.
Location is ok, but the room is not to the standard. cleanliness is below expectation.
Overall pleasant experience
AVERAGE. SAFE.COMFORT
Always our first choice when we are in Hatyai due to its strategic place n very near to local foodies n shopping mall...Bt this year is a very dissapoiting one...Young/Trainee Staff was rude as hell(Poor English yet the tantrum towards us)....booked 3 rooms n 1 of the room was dirty as hell(I guess it wasnt been stayed for a while..toilet floor were sandy n carpet was dusty)....Overally if they improve,i would come and stay again....
Location. Place feels dead, no activity at all. Better convert to service apartment.
vacation with family. two rooms booked. The hotel is very well placed at the heart of the city. After you exit from the hotel, there are shops for food, mcdonalds, the lee garden plaza, and the night market (mostly food there, but there are souvenirs too)Make sure you book the royal wing, if you book the other one, it is an old run-down hotel. they have another building and that is much better. Rooms were clean upon entry, and cleaning did a good job on the room as well. however, the receptionist (40s or 50s man) was not friendly, he could not speak in english, and he was quite rude to us as well. a minus in somewhat a perfect hotel.we visited lee gardens plaza hotel, but the lifts were quite confusing, u must know which lift goes where. u might get lost there, like we did. we went to the 33rd floor buffet restaurant, food was okay, but the highlight is the view from up there. even if you are not gonna eat there, just go and have a look at the view, its worth it. right before we checked out, the reception told that the bath tub stopper(the cover that stops water from flowing out), is missing in one of our rooms. but it was a fault by the staff, he did not check properly as the stopper was right there. probably an attempt to get more money out of us. because i have seen some hotels do this to customers to get more money. be alert and make sure everything stays the same when u check out, the same way u checked in.there is a band music at night for relaxation, massage as well
