The Sanctuary Resort Pattaya, BW Signature Collection
Recreational Amenities Enjoy the outdoor pool and fitness center during your stay at The Sanctuary Resort Pattaya, BW Signature Collection.
Dining Experience Indulge in a variety of dining options, from Oceana Restaurant to 24-hour room service and a bar/lounge, ensuring a culinary delight throughout your stay.
Convenience and Comfort Relax in one of the 165 air-conditioned rooms with private balconies, complimentary Wi-Fi, and cable programming. Featured amenities include a business center, concierge services, and free self-parking.
Explore the vibrant attractions nearby, such as Dongtan Beach and Walking Street, making The Sanctuary Resort Pattaya an ideal choice for your next getaway.
Amenities
Location
Pattaya City, ThailandHotel guest reviews
Very good · based on 67 reviewsAI summaryOverall a positive experience despite some shortcomings, with guests expressing willingness to return.
Cleanliness7.7
While many reviews praised the cleanliness, some mentioned issues in the room such as mold and outdated conditions.Service9.2
Staff were repeatedly described as very helpful and accommodating.Location8.7
The hotel is conveniently located near the beach and local amenities.Room7.2
Some rooms were noted as outdated and in poor condition, with issues like moisture and mold.Amenities8.2
The pool and beach access were mentioned positively, though some amenities were considered lacking.Value for money7.6
Some reviews suggested that comparable value might be found elsewhere, implying the hotel may not offer the best value.Food and drink8.7
Breakfast offerings were unique as mentioned but not enough detailed feedback to adjust higher.
What guests liked
What could be better
Latest reviews
Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful.
Extremely clean and staff were 110% helpful all around.
The staff are great, as it usually is all over Thailand, but that hotel is showing its age and the location is good but not great. For the same dollar value you could maybe get more or the same for less
We had a ocean view room on the 7th floor , this is a excellent hotel , we stayed twice now and will stay again .
ห้องพักสะอาด แต่ห้องที่เข้าพักฝักบัวเสียใช้ได้แต่ rain shower บรรยากาศโดยรอบที่พักดี เงียบสงบ ใกล้ร้านสะดวกซื้อ ใกล้ชายหาดและทะเล พนักงานสุภาพ
屋上にプールがありのんびり過ごせる ビーチも目の前です 朝食のレストランには鮫が泳いでいます
Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
Great Staff friendly and professional
Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
