Grand Mercure Phuket Patong
Luxurious Spa and Recreational Amenities Indulge in massages, body treatments, and facials at the spa, or enjoy 3 outdoor pools, a waterslide, and a steam room.
Fine Dining and Entertainment Options Dine at Bubbles Restaurant with a pool view, savor 24-hour room service, and unwind at the bar/lounge or poolside bar.
Convenience and Comfort With complimentary Wi-Fi, a business center, and limo service, plus deep soaking tubs and rainfall showerheads in every room, your stay at Grand Mercure Phuket Patong will be unforgettable.
Book now for a memorable experience at Grand Mercure Phuket Patong, where luxury and convenience meet.
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Patong, ThailandHotel guest reviews
Very good · based on 140 reviewsAI summaryReturning guests reflected a positive overall experience despite some drawbacks.
Cleanliness8.6
Standard quality for this hotel tier.Service9.2
Staff were amazing and very helpful, providing great support during a guest's illness.Location9.2
Great location just a short walk from the beach and night markets.Room8.2
Rooms felt dated and worn; more like a 4-star experience rather than 5-star.Amenities9.0
Facilities include a great pool and a convenient coffee shop.Value for money8.2
Overall disappointing for the price and reputation compared to the expected experience.Food and drink8.8
Good food variety but breakfast layout caused congestion and chaos.
What guests liked
What could be better
Latest reviews
Yes everything was just perfect
The bad thing about this hotel is you don't want yo leave. Simply superb. Breakfast buffet was great. Only negative was pizza at night time was not as good as daytime one.
I had a wonderful experience at the Grand Mercure Hotel. It is in a great area close to everything and the accommodations were great. It was clean, safe, they provide a delicious buffet breakfast and even decorated my room for my birthday without me asking. All around great service. Also check-in was very smooth thanks to Alvin. If staying in Phuket this is a great choice.
The breakfast was good. Staff and customer service was excellent. I requested for a pool access room. Got it for last two days out of seven days but was reached by staff that there is an issue with the pool access room and to ensure my satisfaction they offered free upgrade to a Villa with private pool and it was amazing. The breakfast basket at the pool i requested was simply amazing. Overall, it was a great experience. Check out time is 12:00 which is good and upon request they complimentary extended the checkout time to 2:00 pm. So, a great experience overall.
As returning guests, the wonderful staff, great facilities and amazing food options have made this hotel the only place we will stay in Patong.
It was great
Breakfast was not tasty Adult Pool was not more than ok Kids enjoy the kids pool
I can not recommend this hotel enough. Great location but enough removed from main strip that its quiet. 7 min walk to beach, 10 min walk to night markets and shopping centres. Staff were also amazing. I fell ill and they were great and assisted and catered to my requirements.
Safe, friendly peoperty. Would have liked more certainty about timing of room cleanings - was any time between 11am and 4pm which made it hard to plan when to go back and chill
Definitely include the breakfast if you're going to stay here. The pool is excellent and the staff are very helpful. Its also convenient to have a coffee shop in the hotel. There are lots of bars and restaurants withing walking distance and the beach is also a 5 minute walk.
