Phoenix Grand Hotel
Luxurious Spa Services Indulge in relaxing massages at the full-service spa during your stay at Phoenix Grand Hotel. Treat yourself to some well-deserved pampering and unwind in style.
Delicious Dining Options Savor mouthwatering meals at the hotel's restaurant, offering a variety of dishes for lunch, dinner, and brunch. If you prefer to dine in the comfort of your room, take advantage of the convenient room service available.
Convenient Location and Amenities Stay in one of the 116 modern rooms, each equipped with amenities like complimentary Wi-Fi, LCD TVs, and private balconies. Benefit from features such as a 24-hour front desk, airport shuttle service, and free self-parking during your stay.
Book now to experience luxury and comfort at Phoenix Grand Hotel in Patong, steps away from popular attractions and entertainment options.
Amenities
Location
Patong, ThailandHotel guest reviews
Good · based on 75 reviewsAI summaryGuests had a generally positive experience and would recommend the hotel to others, praising the staff and location.
Cleanliness7.8
Rooms were generally clean and well-maintained, with daily cleaning services mentioned by guests.Service8.0
Positive feedback on the helpfulness of staff, with some isolated incidents of slow responses and rude behavior.Location8.4
Guests praised the central and convenient location of the hotel near key attractions and amenities.Room7.5
Spacious and comfortable rooms, but with occasional issues like dark lighting and mosquito presence.Amenities7.2
Mixed feedback on amenities, with highlights on the rooftop pool and cleanliness, but complaints about WiFi and outdated facilities.Value for money6.4
Some guests found the prices comparatively high for the services offered, impacting the perceived value.Food and drink7.0
Breakfast and restaurant services received positive feedback overall, but requests for more variety were noted.
What guests liked
What could be better
Latest reviews
フロントスタッフは愛想が無く、不親切！設備は新しいが掃除が行き届いていない。プールが特にきたない！周辺は便利な位置にあるが、深夜から朝にかけて扉開閉音で目を覚まされる。
siness | Solo Clean rooms. Super clean beds and sheets. Small but comfortable. The location is good. Can grab drinks and good burgers hotel on ground floor.
Отель оправдал ожидания. Номер очень хороший, чисто, большой, балкон, хорошее расположение, отель 650 метров от Banglaroad, Jungceylon тоже недалеко. Завтрак пусть и не сильно разнообразный, но есть все, что нужно. Вкусный кофе! Персонал мог бы соответствовать стране улыбок, какие-то вечно хмурые на ресепшн сидели
Propere kamers! Heel mooi uitzicht! Dicht bij het centrum en de scooters zijn ook dichtbij prachtige verblijf
Rude staff. Horrible experience during the check out. They tried charging us 200 bahts for a dirty towel
Such a pretty hotel, the quality of service is second to none.. very friendly staff, always smiling and helpful. Get on board, you will not be disappointed. Kind Regards, Steve - Perth Australia
simple, good shower comfortable no luxuries just what you need
Hotel was okay for few nights stand, it's close to the shopping center and few minutes from the Bangla road and beach, so it was a good location. Room was clean and comfortable. Hotel stuff were not so friendly or welcoming. Swimming pool area needs an update, there was only three sunbeds, one of them broken and no umbrellas. Hotel breakfast was very simple, so do not expect much from that.
Excellent location. Big rooms,I had a mountain view room which was nice and quiet. So close to shopping centre and market.
Good location Clean and quiet Good air conditioning
