ibis Styles Phuket City Hotel
Garden Views and Modern Amenities - Immerse yourself in the serenity of a garden oasis while enjoying complimentary Wi-Fi and convenient concierge services.
Delicious Dining Options - Indulge in international cuisine at Harmony restaurant overlooking the garden, grab a snack at the on-site cafe, and unwind with a drink at the bar/lounge.
Convenient Location and Featured Amenities - Take advantage of the hotel's business center, express check-in/out services, and optional airport and ferry shuttle services. Relax in one of the 137 well-equipped guestrooms with modern comforts and beautiful garden views.
Escape to the heart of Phuket and make ibis Styles Phuket City Hotel your home away from home.
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Phuket, ThailandHotel guest reviews
107 reviewsAI summaryOverall, guests reported a generally satisfying experience despite some minor issues.
Cleanliness7.8
A few guests noted issues with cleanliness in their rooms, specifically mentioning odors and dirty bedding.Service9.3
Guests consistently praised the staff, highlighting their friendliness and helpfulness, especially Khun JoJo and Khun Ae.Location8.8
Conveniently situated near the city center, although some mentioned it's a 15-minute walk to old town.Room7.8
Rooms were described as basic and not stylish compared to others, though generally sufficient for short stays.Amenities8.8
Access to the pool and gym next door and a decent breakfast buffet were positively noted.Value for money9.3
Several guests mentioned it as a good budget option with free shuttle services and notable perks for Accor members.Food and drink8.3
Breakfast received compliments for variety and quality, some guests appreciated the efforts for dietary restrictions.
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Latest reviews
Good place and view to city. Amazing cocktails and service thanks to bartender JoJo and New 🤍🥂 Can look a city view or sea
I'm coming here every week because of the rooftop bar at Novotel is my favourite bar in Phuket. Really like the service and hospitality from Khun JoJo, New and Nui. They are always kind to me and threat me like a king. Highly recommended
Arrived for a 5 night stay in November 2025 around 7:00 pm. I had completed the on-line check in because it was supposed to make arriving smoother and hassel free. I originally gave this hotel a low rating following some disappointments over the first 3 days. While having breakfast in the Novotel (neighbouring hotel) a manager approached us to talk about my review. She has since made every reasonable effort to make things right and we are very satisfied. It's not about making mistakes in business; we all do. What is important is what one does to fix them once identified. Good on you Ibis Styles, and thank you. Read less
just 15-20 minutes walk to the heritage site of Phuket City, this hotel doesn't look stylish at all (compared to other ibis Styles we visited in the past), the room was very basic/simple, we missed international tv stations, a food market (inclusive halal stores) and a Mc Donalds are just around the corner, the big breakfast buffet was nice and the only thing we liked at this hotel, for a one night stay sufficient
Had a couple of nights here snd cant failt hotel. Friendly staff, standard ibis room, very basic amenities. Breakfast was good plenty of choice. Personally wasnt too keen on the location was around 15 min walk to old town. Its connected to the novotel which looks really nice.
First and first, thank you for recognizing me as an Accor Member; it was a delight to receive extra benefits such as a welcome drink and a late check-out at 5 p.m. That would be excellent. However, I only have a point for a smell in the room that appears to be the death of anything (rat, etc.). The bed cover is a bit dirty. Please address this point and the overview will be a hit. Accor's Standard the staff were friendly, especially during the afternoon shift. 😊
Good as always
The guest are allowed to use the pool and gym next door at Novotel .
Very good, as all our visits to IBIS
This is a good location in center of phuket. Good for Budget trip. Near market and free shuttle bus service. Cozy and clean. For Accor member platinum and upper will get free breakfast at novotel near by. Fitness and indoor pool are good for rainy day.
