The Heritage Chiang Rai Hotel and Convention
Luxurious Accommodation The Heritage Chiang Rai Hotel and Convention - SHA Extra Plus, located near Central Plaza ChiangRai, offers 5-star accommodation with a range of amenities. The air-conditioned rooms are elegantly furnished and equipped with modern facilities, ensuring a comfortable stay for guests.
Leisure and Wellness Facilities Guests can relax and unwind at the outdoor swimming pool, stay active at the fitness centre, or take a leisurely stroll in the beautiful garden. The hotel's terrace provides stunning city views, creating a serene atmosphere for a perfect getaway.
Dining Experience Indulge in a delightful culinary experience at the on-site restaurant offering a variety of dishes, or unwind with a refreshing drink at the bar. The daily breakfast buffet with American and Asian options ensures a great start to the day.
Experience luxury and comfort at The Heritage Chiang Rai Hotel. Book your stay now for an unforgettable experience.
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Chiang Rai, ThailandHotel guest reviews
Very good · based on 1,898 reviewsAI summaryNumerous glowing overall comments ('completely blew us away', repeat stays, would return/recommend) indicate a very positive overall experience.
Cleanliness9.2
Many reviews explicitly praise cleanliness ('Impeccable', 'สะอาด', 'Very clean'), indicating a strong positive sentiment.Service9.4
Service repeatedly highlighted as a strength ('lovely staff', 'friendliest team', 'staffs was nice and friendly', consistent high quality), indicating excellent service.Location8.6
Mixed mentions: several reviewers praise the location ('excellent', 'ทำเลที่ตั้งดี'), while at least one lists location as a con; overall slightly above average.Room8.4
Rooms generally described as comfortable and spacious, with positive mentions of specific rooms, but some issues noted (sagging bed, occasional worn bathroom/drain).Amenities8.7
Amenities such as a large pool (late hours), gym and parking are praised, though some gaps noted (no massage rooms, no halal options, no Smart TV).Value for money7.5
Several reviewers raise value concerns (extra bed cost nearly as much as a room, 'nothing special for the price'), pulling this category down.Food and drink8.0
Breakfast and restaurant food are often praised for variety and quality, but some complaints about limited hot options, pastries and lack of halal choices.
What guests liked
What could be better
Latest reviews
RussTravelled as a couple · Oct 12very nice and peaceful ambience at breakfast and the tables nicely spaced apart. food-wise there is something for all cultures to eat, from scrambled egg, fried egg, toast, croissants, miso soup, salad, various fruits, rice soup, khao soi, tea coffee, milk, fruit juices etc. The pillows and extra large bed was the best i may have ever slept in (20 out of 10)
we only stayed one night so did not embrace all that the hotel had to offer
JohnTravelled solo · Oct 10Very nice big hotel and very clean nothing
CESARTravelled solo · Sep 1Amazing hotel, great facilities, great price.
EdgarTravelled with family · Sep 1+ Great location, very close to a fantastic shopping mall with an excellent food court. + The reception staff were very helpful and friendly throughout our stay. + The bed was comfortable. + We booked a large suite that was spacious and very clean. + Complimentary juice was available at the reception throughout the day. + Upon my request, the lovely lady at the reception arranged a driver for our two-day excursions, which was very convenient and much appreciated.
- The pool did not appear to be very clean. - Breakfast was disappointing. The selection and quality of the hot dishes and pastries were below expectations. - The air conditioning behaved strangely. Even when set to 25°C, it continued blowing very cold air, making the room uncomfortable and sometimes too cold, even under the blanket.
JinnaputTravelled solo · Aug 25everything but the breakfast prices
JESUS MANUELTravelled as a couple · Sep 10Hotel grande y bonito, buen desayuno.
el único día que dedicamos a descansar para estar en la piscina del hotel había un evento con decenas de tailandeses aprendiendo a nadar en la piscina y fue bastante desagradable por los ruidos.
ClaudiaTravelled with family · Sep 5Sehr gediegen und sauber. Grandioses Frühstücksbuffet. Toller Pool!
Sehr groß. Etwas zu seriös für uns. Viele Geschäftsreisende.
MAUROTravelled as a couple · Aug 27Hotel bellissimo, stanze ampie e luminose, colazione super, staff gentilissimo e disponibile. La base di partenza perfetta per visitare le bellezze di Chiang Rai
SEUNG CHULTravelled solo · Aug 22가격 대비 시설이 좋았습니다.
לילךTravelled solo · Aug 19הבריכה, הקרבה לקניון, צוות מאוד אדיב ושירותי, מיטות נוחות, ארוחת בוקר טובה
