Le Fenix Sukhumvit, Bangkok, Thailand - 1
Le Fenix Sukhumvit, Bangkok, Thailand - 2
Le Fenix Sukhumvit, Bangkok, Thailand - 3
Bangkok, Thailand3 starsCard

Le Fenix Sukhumvit

Luxurious Amenities and Services Indulge in the fitness center, complimentary Wi-Fi, and concierge services. Enjoy dining at Flow Bar or the coffee shop, with room service available. Convenient Facilities Relax in one of the 147 air-conditioned rooms with minibars and LCD TVs. Benefit from free Wi-Fi, satellite TV, and modern bathrooms with complimentary toiletries. Prime Location Located centrally in Bangkok, near Bumrungrad Hospital and Nana Square. Explore nearby attractions like Terminal 21 Shopping Mall and Siam Paragon Mall. To experience the perfect blend of luxury and convenience, book your stay at Le Fenix Sukhumvit today.

6Sleeps
1Bedrooms
1Bathrooms
24Area
1Min nights

Amenities

Air conditioningAirport shuttleBarBreakfastElevatorGymLuggage storageParkingRoom serviceTVWheelchair accessibleWi-FiWorkspace

Location

Bangkok, Thailand

Hotel guest reviews

121 reviews

AI summaryMost guests had a negative overall experience, citing cleanliness, service, and room quality as major disappointments.

  • Cleanliness2.5
    Guests consistently mentioned cleanliness issues as a major concern, with reports of cockroaches, mold, dirty rooms, and filthy carpets.
  • Service3.0
    Service received negative feedback, with complaints of unfriendly staff, slow responses to requests, and overall dissatisfaction.
  • Location7.6
    The hotel's location was praised for easy transportation access and proximity to key landmarks.
  • Room2.7
    Room quality was a major issue with reports of mold, tired-looking rooms, broken amenities, and overall unhygienic conditions.
  • Amenities5.7
    Mixed reviews on amenities, with some guests highlighting deficiencies like lack of maintenance and proper cleaning.
  • Value for money2.5
    Guests felt that the high prices did not correspond to the poor quality and services offered.
  • Food and drink5.0
    Feedback on food and beverage services was average, with complaints regarding breakfast prices and lack of variety.

What guests liked

Great location

What could be better

Dirty roomsUnfriendly staffPoor cleanlinessLack of maintenance

Latest reviews

sumanTravelled with family · May 1510

It was very good

ArpitaTravelled with family · May 1510

Very good

sumanMay 110

Very good

INfaheemkhaderTravelled solo · Apr 166.0
The Jewel in crown of bangkok, which is loosing its lustre - Le Fenix

Undoubtedly it is one of the best places to stay in Bangkok. Innumerable number of times i ve stayed here. Location being the most promising factor. Breakfast a bit pricey, but, its one of the best breakfasts being served in Bangkok. During last visit, i ve asked and requested to kindly maintain rooms neatly. Still the request has not been taken proper care. There are still cockroaches roaming freely in rooms and on the bed too!!! Bathrooms need paramount repairs. Hopefully the management may take proper action this time

Marco AntonioApr 144.0

It's not a highly rated hotel so I knew what I was getting into but there was mold in the room. Curtain were old and stiff. They don't change the bedding. Cleaning crew was friendly. Easy to get transportation at an hour of the day.

GBT_E_lawrence1Travelled as a couple · Mar 202.0
Dirty, Filthy. Don't book this hotel.

Spent 3 minutes in our first room before we asked to move. 1st room was smelly, urine. 2nd room didn't smell but was very tired looking. Black mould in shower and around the sink. bedside reading lamp stuck together with tape. Shower screen looked like it hadn't been descaled for years. Walls had dirty splashes over them. To get WiFi, I either had to sit right next to the room door or sit in reception. Mirror in room cracked. Carpets in the corridors filthy. Quite a few prostitutes visiting the hotel. Pictures on websites make it look nice but they were more than likely taken when the hotel was first opened. Booked 7 days there but only stayed 3 days. It's a dump.

AUredhotsydTravelled as a couple · Mar 192.0
DO NOT STAY HERE – FILTHY, UNSAFE, AND DISGUSTING!

I was forced to give a star. I wish we could give 0 stars. DO NOT STAY HERE – FILTHY, UNSAFE, AND DISGUSTING! I cannot stress this enough—STAY AWAY FROM THIS HOTEL! This was, without a doubt, the worst and most horrifying hotel experience I have ever had. From the moment I walked in, I was hit with a strong, musty, damp stench, like mold and rotting carpet. But nothing could have prepared me for what I saw when I entered my room. • The entire room reeked of wet carpet and dirty socks. • There were horrifying red stains all over the curtains and furniture, running from top to bottom. I can’t say for certain that it was blood, but it definitely looked like it. • The bed linens were disgusting—stained, ripped, and covered in someone else’s hair. The idea that I was expected to sleep in that filth is revolting. • The bathroom was a nightmare—mold covered every wall, every corner, from the floor to the ceiling. • The toilet barely flushed, adding to the overwhelming feeling of filth and neglect. I immediately complained and was moved to another room, but it was just as disgusting. The same overpowering musty smell, the same stained and dirty linens, and even a broken mirror that had been held together with sticky tape—a serious safety hazard! I contacted Agoda, who thankfully refunded three of my four nights, but I was still forced to pay for one night in this horror show and a $46 cancellation fee, which is outrageous. This hotel is a health risk, and the fact that it is still allowed to take bookings is beyond belief. DO NOT BOOK THIS HOTEL! The photos online are a complete lie—this place is a filthy, unsafe, and unlivable disaster. If you value your health, avoid this place like the plague! It should be shut down immediately.

MichaelMar 122.0
Terrible; worse budget hotel ever experienced

Worse budget hotel I have stayed in Thailand in over a decade. My mistake was not reading reviews before I booked. I have stayed in old hotels that are clean. This hotel is old and filthy from the corridor and into the room. Room stunk of cigarette smoke. Sheets in places were transparent. Pillows were lumpy. Writing bench sticky Chair filty and had no seat support (springs broken) Cockroach seen scurrying across the carpet at night. Carpet dirty Blackout curtains didn't fully cover either end of window so got full morning light Shower hose was leaking at head so less effective shower Shower glass clearly not cleaned Air conditioning (AC) panel damaged so could only turn AC on and off. AC noisy. The positives;, the AC actually worked. The receptionist was helpful. I strongly recommend you find alternative accommodation.

RichardMar 62.0
Crap hotel

This would have to be the most deceiving hotel i have ever booked through hotel club. It was dirty,mouldy and the towels and linen were throw away at best, There was no spoons for coffee or anything and the overall condition was terrible....Breakfast wasn't too bad ..Your window to see out was filthy and about 450mm wide by 1m high ....should send prisoners here when the jails are full

CarlosJan 296.0

Great location but property really needs proper cleaning, stains all over beds and floors, cockroaches everywhere, one night stay is fine but would not recommend for anyone into cleanliness.

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