Villa Cha-Cha Salad Beach Koh Phangan

I would like to report unacceptable behavior and a terrible experience with the hotel's shuttle service. The driver refused to stop and pick up my children back to the hotel for no valid reason. Furthermore, he spoke in a completely disrespectful, rude, and inappropriate manner. When we raised the issue, the driver openly lied to the receptionist about what occurred. This conduct is unacceptable for a hotel, especially regarding the safety of children. As a result, I had to pay out of pocket for a private taxi to bring my children back. This was extremely poor service and a severe breach of trust in our stay experience

We appreciated the generous supply of bottled water in the room, which was replenished daily.

Unfortunately, our stay was very disappointing and we would not choose to stay here again. We booked the largest suite with a private pool, but the room did not meet our expectations. The door was not closing properly, and the private pool was constantly dirty with leaves and debris falling from the surrounding trees. Although it was cleaned early in the morning, it quickly became dirty again throughout the day, which made it much less enjoyable to use. What disappointed us even more was the attitude of the staff. On our very first day, we went to reception and asked if it would be possible to move to a different room because we were unhappy with ours. The person we spoke to was not particularly friendly or helpful and made us feel as though our request was unreasonable. We were told that they would get back to us, but nobody ever did. Overall, the service and the condition of the room did not match what we expected, especially considering that we had booked one of the hotel’s best and most expensive room categories. Sadly, we would not stay here again.

We had a wonderful stay at Villa Chacha! The place is beautiful, peaceful, and very well maintained. The staff were incredibly kind, welcoming, and helpful throughout our stay. The atmosphere is amazing, and the views are absolutely stunning. Everything was clean and comfortable, and we really enjoyed our time here. We would definitely come back and highly recommend Villa Chacha!

The hotel was okay. The beach was very beautiful, and the beds were comfortable to sleep in.

The pool was a complete disaster and by far the biggest disappointment of our stay. Yes, it has a beautiful sea view, but what is the point of having a pool with a great view if you cannot actually use it? We stayed at the hotel for 6 days and for 4 of those days we did not use the pool because the water had turned green. The reception staff insisted that the water was safe for swimming, but when we asked about it, they did not provide any water test results or measurements to prove that it was actually safe. Personally, I would not take the risk of swimming in green water based only on someone telling me that it is “safe.” If you are the type of person who spends a lot of time by the pool while on holiday, I definitely would NOT recommend this hotel. What makes it even worse is that after reading other reviews, I noticed that this does not seem to be a one-time issue. Apparently, the same problem with the pool has already occurred several times during the summer season. The hotel restaurant was another disappointment. It was extremely expensive — actually the most expensive restaurant we came across along the entire beach. Unsurprisingly, it was practically empty in the evenings. The staff had so little to do that we saw them lying in the hammocks scrolling on their phones. For us, the pool issue significantly affected the overall experience. A beautiful sea view does not make up for a pool that turns green and cannot be comfortably used for most of your stay

Bonne localisation, personnel du restaurant au top

Piscine verte, le sable partout, notre fille a fait pipi au lit, on nous a fait payer un équivalent de détérioration de matériel et on a voulu nous facturer deux fois car deux nuits passées dans l’hôtel.. pas très pro..

Wir hatten einen rundum gelungenen Aufenthalt. Alles war super: Das Zimmer war sauber und komfortabel, das Personal sehr freundlich und aufmerksam, und die gesamte Atmosphäre hat uns sehr gefallen. Wir haben uns von Anfang an wohlgefühlt und konnten unseren Aufenthalt in vollen Zügen genießen. Vielen Dank an das gesamte Team für den hervorragenden Service. Wir würden jederzeit wiederkommen und können das Hotel uneingeschränkt weiterempfehlen! 😊

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Emplacement en bord d une belle plage , belle chambre . Personnel de l' accueil très sympathique .

Restaurant moyen , petit dej moyen , prix 'avette et taxi sur koh phangan exagérer , TVA et tip non inclus dans les prix affichés au restaurant . ( Lié a l île)

Sehr Schöne Anlage am Strand mit Pool, 2 Halbliterwasserflaschen pro Person und Tag inklusive, Kühlschrank, wasserkocher, nescafe, Tee. Grosses Zimmer, Balkon bzw. Terrasse . Handtücher für Strand. Der Strand ist schön und das Riff nach ca 80m im seichten Wasser ( Badeschuhe) ist mit. teilweise noch intakten Korallenbänken und vielen bunten Fischen auch nett zum schnorcheln. Im Hotel auch viele families mit kids. Aber auch durchmischtes Publikum. Am Strand abends manchmal bei Restaurants live music und fireshow. Ansonsten eher ruhiges Ambiente ,, Massageorte viele am strand. Sehr Freundliches Personal

Dss restaurant I'm Hotel ist ziemlich überteuert, haben es nicht ausprobiert . aber gutes thaifood bei z.B. Noon Nin und Pure pure Halt etwas ab vom Highlife der Insel, aber schön

posizi9ne e l'atmosfera. ottima la colazione

piscina non funzionava ed in una delle camere c'era un cattivo odore

נקי, אחלה צוות, חוף פרטי מעולה, חדרים ברמה טובה

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