Koh Chang Lagoon Princess, Ko Chang, Thailand - 1
Koh Chang Lagoon Princess, Ko Chang, Thailand - 2
Koh Chang Lagoon Princess, Ko Chang, Thailand - 3
Ko Chang, Thailand2 starsCard
7.7 · 298 reviews

Koh Chang Lagoon Princess

Tropical Paradise Escape

Luxurious Accommodations : Enjoy air-conditioned rooms with private balconies and modern amenities.

Relaxation and Adventure : Indulge in body massages or embark on a snorkeling adventure arranged by the 24-hour front desk.

Culinary Delights : Experience a variety of Thai, international, and seafood delicacies at Lagoon Restaurant.

Escape to Koh Chang Lagoon Princess for an unforgettable tropical getaway!

11Sleeps
1Bedrooms
1Bathrooms
20Area
1Min nights

Amenities

Air conditioningAirport shuttleBarElevatorGymLuggage storageParkingPoolRestaurantRoom serviceSpaTVWi-Fi

Tags

Location

Ko Chang, Thailand

Hotel guest reviews

7.7Good · based on 298 reviews

AI summaryMany guests report an enjoyable stay thanks to location, friendly staff and family-friendly facilities; negatives (pool cleanliness, occasional service/maintenance issues) temper but do not dominate the overall impression.

  • Cleanliness7.0
    Rooms and villas are frequently described as clean and spacious, but several guests reported problems with the pool water (cloudy, high chlorine, green staining) and occasional public-area cleanliness concerns.
  • Service8.0
    Service is often praised as friendly and helpful (quick room changes, attentive staff at breakfast), though there are recurring notes of unhelpful restaurant staff and indifferent responses to pool-lounger behavior.
  • Location9.0
    Location repeatedly highlighted as excellent — directly on White Sand beach with easy beach access, nearby restaurants/shops and great views.
  • Room7.5
    Rooms are described as spacious and comfortable, but some guests noted aging infrastructure (old/noisy air conditioning, need for renovation in places) and occasional maintenance issues.
  • Amenities8.0
    Strong amenities including a large pool with slide, gym with good AC, beachfront access and nearby bars/restaurants; some amenities show minor operational or quality issues (slide sometimes off, limited shaded spots).
  • Value for money7.0
    Value is mixed: several guests feel the price-quality is good, while at least one guest found extension costs high for Thailand — overall moderate value perception.
  • Food and drink6.5
    Breakfast opinions vary widely (from rich and well-stocked to limited/early stoppage of refills); restaurant service has been called poor by some guests, producing a below-average score.

What guests liked

Excellent beachfront location with direct beach accessLarge pool with slide and family-friendly facilitiesSpacious, generally clean rooms and villasFriendly and accommodating staff in many reportsGym available with good ACEasy access to nearby restaurants, shops and night market

What could be better

Pool water quality issues (cloudy/over-chlorinated)Old or noisy air conditioning and occasional maintenance problemsInconsistent breakfast (limited options or early stoppage of refills)Restaurant service sometimes poor or unhelpfulSome buildings need renovation/are run-downPool-lounger reservation behaviour by other guests and indifferent staff response

Latest reviews

BERungaroonTravelled with family · Aug 45.0

Swimming pool close to the beach

Old and noisy air conditioning. Because of not so many guests at the hotel. The breakfast was so limited. We didn’t have enough!!!!!

NLEmmaTravelled as a couple · Apr 239.0

Big clean pool, nice gym with good ac, spacious room, breakfast included was nice. Perfect beach access offered amazing views as well!

Stopped refills from breakfast too early, staff sometimes not very helpful.

AUEmsedswTravelled solo · Apr 1610
Family room

Lovely resort in the middle of White Sand beach. Big pool with slide, which was a great success with the kids. Right on the beach and surrounded by lots of beach restaurants. Many great restaurants and shops on the main street. Local night market a short walk away. Staff friendly and family room was comfortable.

No issues at all

GBAdrianTravelled as a couple · Mar 228.0

Poor service in the restaurant.

ITRuggeroTravelled solo · Aug 98.0

It needs a little bit of refurnshiment

CAEmmanuelTravelled solo · Apr 2510

Plage très belle et propre. Eau cristalline.t Température de l’eau très confortable .

Rien

DEPeterTravelled with family · Apr 188.0
Eine Woche auf Koh Chang

Wir waren spontan für eine Woche im Lagoon Princess. Wir waren sehr zufrieden, vor allem die Lage direkt am Strand und das überaus zuvorkommende und freundliche Personal haben den Aufenthalt zu einem wunderschönen Erlebnis gemacht. Wir kommen sehr gerne wieder.

DEMichaelTravelled with a group · Mar 308.0
Sauberes Hotel in guter Lage

Die Strandvillas waren sehr geräumig und sauber. Leider bei einer Anfrage auf Verlängerung zu teuer für Thailand.

Das Frühstück kann man nicht empfehlen. Ich bin immer wo anders hingegangen.

FRHeleneTravelled with family · Mar 1810
Génial

Personnel, localisation, le petit déjeuner, la proximité plage et piscine

NLMerwinTravelled solo · Apr 228.0
Mooi locatie. Goede prijs kwaliteit verhouding

We hadden een huisje op de begane grond en liepen zo het strand op. Kamers waren goed en schoon. Schoonmakers waren aardig.

Zwembad was goed alleen veel chloor in het water. Kleding en haren sloegen groen uit. Glijbaan stond uit maar als je naar badmeester liep deed hij hem aan.

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