Garner Hotel Pattaya Central by IHG

Cleanliness and assistance of support staff

N/A

The Pool ok the 8th floor is the best thing in this hotel. Staff was very polite.

1. Cockroaches even if the hotel seems to be new and clean room 507 - stuff was polite and gave me the other - premium room 616 on different floor where I didn’t have this problem anymore 2. Super old TVs Netflix and YouTube not present or doesn’t work at all (I’ve been to two rooms ) 3. Breakfasts are not worth paying - get something somewhere else, at least I think western people may not be happy with them 4. Groups of homeless dogs wandering around the hotel, be careful especially at night, during the day there’s lots of people but who knows what happens if you walk alone in the middle of the night and see a group of homeless dogs, they are everywhere around the hotel but most of them are when you turn right leaving the hotel . Like I said you never know and you don’t want to get to the hospital when you get bitten 5. Bolt drivers struggle to get to this place even if I copy the address from Google Maps and three times they were not able to drop me in the right place 6. Air condition is crazy cold - I was scared I’m gonna get sick even if it was set up for 26 degrees it didn’t seem to work at all, it was also pretty loud

Center in town

Hearing hookers moaning in rooms close to elevators. Discussed!!!

staff are too good cooperative everything is perfect we enjoy this place for 5 days thankyu

-swimming pool on the rooftop -free coffee from coffee machine, tea, drinking water, snacks -helpful staff -hair dryer, bathroom accessories -fitness room on the rooftop

-cockroaches :( -room with doors inside which are connecting to other room make really uncomfortable, specially if you travel alone -noises from rooms next to yours, you can hear everything and what's other person does, even if he's in the bathroom peeing -loud parties in the neighborhood -sometimes was bad smell from bathroom but I know it's common here

Location of the hotel was good - next to the grocery, a few restaurants, a barber shop, and massage shops. Facilities are good. They do have 24/7 security at reception, so you are safe. The staff was very friendly.

The price for the distant hotel was a little high. It is 20 min walk to the beach. Also, I had multiple troubles with wi fi, sometimes I could not use it at all.

The biggest problem is WIFI. There's no WIFI in the room. Had to stay at the lobby or restaurant to use WIFI. They changed our room on the second day to get better connection. It didn't last long. We had to get SIM cards with Internet. The staff did their best trying to solve the problem, but there's nothing they could do. One highlight is the 24-hour free coffee and beverage with cookies at the lobby even though I am not a coffee drinker. The water dispensers on each floor is also a plus for environment.

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