The Memory at On On Hotel, Phuket Town, Thailand - 1
The Memory at On On Hotel, Phuket Town, Thailand - 2
The Memory at On On Hotel, Phuket Town, Thailand - 3
Phuket Town, Thailand3 starsCard
9.2 · 2,833 reviews

The Memory at On On Hotel

Historic Charm in Phuket Old Town

Convenient Location : Situated in the heart of Phuket Old Town, The Memory at On On Hotel offers easy access to nearby attractions such as Central Festival Phuket Shopping Mall and Patong Beach.

Comfortable Accommodation : Enjoy private rooms equipped with amenities like free WiFi, cable TV, and en suite bathrooms, ensuring a comfortable stay for all guests.

Local Dining : Immerse yourself in the vibrant culinary scene with a variety of local and international restaurants just a short 5-minute walk away.

Experience the perfect blend of comfort and convenience at The Memory at On On Hotel. Book now for an unforgettable stay!

3Sleeps
1Bedrooms
1Bathrooms
16Area
1Min nights

Amenities

Air conditioningAirport shuttleLuggage storageTVWi-Fi

Location

Phuket Town, Thailand

Hotel guest reviews

9.2Exceptional · based on 2,833 reviews

AI summaryMixed reviews, overall a delightful stay except for the significant reservation issue.

  • Cleanliness8.1
    Concerns over staff being untrained and confusion indicating potential cleanliness issues.
  • Service10
    Nathan and staff received multiple positive mentions for their helpfulness and friendliness.
  • Location9.6
    Repeatedly highlighted as excellent, especially for proximity to attractions.
  • Room9.6
    Rooms praised for comfort and decor.
  • Amenities9.1
    Basic amenities mentioned positively, though not elaborated.
  • Value for money9.0
    One mention of better options available, impacting perceived value.
  • Food and drink8.6
    Not specifically mentioned in reviews.

What guests liked

Friendly staffGreat locationBeautiful decorComfortable rooms

What could be better

Staff training issuesReservation confusionPerceived tourist trap

Latest reviews

GBAmandaTravelled as a couple · Oct 167.0

Very helpful and polite staff, especially Bella. Lovely old worldly feel about the hotel. We happened to stay there when the very noisy and lively vegetarian festival was on in the old town. It was interesting to watch

Room a little tired. Nice big shower but very disappointed the water was not hot.

USSavannahTravelled solo · Oct 1210

I cannot say enough good things about this hotel! SO beautiful and so hospitable. Their agent helped me navigate my excursions without asking. It was pouring rain when I arrived, and they pushed to make sure my room would be ready super early so I could shower and change before I left for my excursion. They checked in on me every time they got and even waved me off when I left! It was peak hospitality from beginning to end. I can’t recommend enough!

Nothing!!

THSumittraTravelled solo · Sep 189.0
Very good location and quite even locate in very busy area, staff very good and divided area of hotel and restaurant is

Location

The fountain on the way to my room

AURobertTravelled as a couple · Sep 189.0
An unforgettable, beautifully restored hotel with exceptionally friendly staff and timeless charm.

This hotel was built over a century ago and lovingly restored to become a showpiece of yesteryear's beauty. We initially only booked one night because we wanted to explore other parts of the island but extended our stay for another three days because we were so smitten with this place. When we first stepped in, we were received by the super friendly staff—and they all are super friendly—and were seated and served tea in an antique-clad foyer. The layout, with its various charming seating arrangements, makes the place feel spacious and comfortable. You can snack on a free assortment of little cakes and biscuits lined up at the antique former reception desk. Our deluxe room was spacious, super comfortable, and beautifully appointed. We have been travelling for a while, but this place was hands down the best place we stayed at because of its charm. We highly recommend The Memory at On On and hope to return for another step back in time.

DEChristianTravelled as a couple · Sep 1410
Overall just perfect. Thanks.

Really really good overall. Go ahead and book.

Nothing to mention.

ESANGELTravelled as a couple · Oct 1510
Es el mejor hotel que puedes elegir para ver Phuket Town

Todo, amabilidad del personal, limpieza, ubicación excelente

FRCatherineTravelled as a couple · Oct 1010
Très bon séjour dans un très bel hôtel

Il est vraiment trop beau

ESAnton GarciaTravelled solo · Oct 810
Excelente hotel en el centro de la Old Towb

Es un hotel fantastico ,un edificio historico reformado con todas las comodidades . Cama super comoda, aire acondicionado, detalles de cafe, te, agua a todas horas. Personal super amable. Super centrico. Un excelente relacion calidad-precio. Lo recomendamos al 100%.

DEBernd EkkehardTravelled as a couple · Sep 119.0
Prima Lage, sehr freundliches Personal
ILlif1Travelled with a group · Oct 810
קסם בפוקט העתיקה

מלון קסום שלוקח אותך לעולם וזמן אחר, המלון ממוקם במרכז העיר העתיקה, מסעדות ואטרקציות צמודים, המלון עצמו יפהפה גם איזור הלובי וגם החדרים. הוקדמנו ונהנינו מאד, נשוב

כלום

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