The Pelican Residence & Suite Krabi
Luxurious Amenities Indulge in the outdoor pool, fitness center, and complimentary Wi-Fi.
Dining Experience Savor delicacies at The Globe, grab snacks at the cafe, or enjoy drinks at the poolside bar.
Convenience at Your Fingertips Enjoy services such as room service, airport shuttle, and free parking. Call now to book your stay at The Pelican Residence & Suite Krabi!
Amenities
Tags
Location
Krabi, ThailandHotel guest reviews
Good · based on 100 reviewsAI summaryMost guests had positive experiences and would recommend the hotel to others, highlighting the relaxing atmosphere and nearby attractions.
Cleanliness7.5
Guests mentioned cleanliness as a positive aspect, but there were some mixed reviews regarding the actual cleanliness levels.Service8.3
Service was generally appreciated, with specific praise for the front desk staff going above and beyond. Wait times were a minor issue for some guests.Location8.1
The hotel's proximity to the beach and various dining options was well-received. However, accessibility and transport options received mixed feedback.Room7.8
Rooms were described as comfortable and some included private pools in deluxe suites. However, discrepancies were noted in the amenities advertised versus provided.Amenities7.2
Guests found the amenities satisfactory, but there were contrasting opinions on the availability of certain services like WiFi and washer dryer facilities.Value for money6.9
While some guests considered the hotel to be very affordable, others felt that the pricing did not align with the services offered, particularly in relation to breakfast costs.Food and drink7.3
The breakfast and dining experiences were generally positive, although some guests suggested improving the variety of food options.
What guests liked
What could be better
Latest reviews
All was good. But no WiFi and no washer dryer as advertised. Bed and location good though and the front desk guy went above and beyond getting my deposit back
Great place to stay and relax and very affordable. Highly recommend a deluxe sweet, comes with your own pool. Really close to the beach and loads of great places to eat. Recommend hiring a scooter to get around and experience all beaches close by. Perfect place to catch the sunset with cocktails.
Nat went above and beyond with being extremely helpful. Thank you again for all the extra assistance you did for us. It was greatly appreciated.
While staying at The Pelican I received a very mixed experience. Firstly we organised to be picked up by the hotel from the airport, this did not happen. After landing and collecting our bags at KBV, I messaged the driver to inform him of our arrival and check where he was. After already waiting for an hour in the airport I was informed he would be at least another hour. I decided to cancel and got a taxi for half the price the hotel was charging. Upon arriving the staff was friendly and apologised many times for the inconveniences, just to inform us our room wasn’t ready and we would be staying in another room for the night. It was clear the hotel was under renovation with loud banging and the sound of tools been used consistently occurring during the day. Coupling this with shouting, arguing and ‘banging sounds’ throughout the night from other guests made it hard to relax at times. While other guests being loud isn’t directly a hotel’s fault, when it happens 10/12 nights some accountability should be held. We were also promised a bar, restaurant and room service. Sadly this was not provided. While yes the hotel has the facilities for this, we did not see them open once in the entire duration of our stay. It’s hard to decide if I would recommend this hotel to friends and family. This is a transitional time for the hotel meaning that with time, review of process and some small adjustments this hotels customer satisfaction could improve.
It is a condominium building that is mostly empty. Balcony doors would not lock in the room. Service came to provide a temporary fix during our stay. Staff was very nice.
Location is good. Facilities need to improve.
Great location, nice staff and big apartment. But the hotel needs a renovation to bring it up to a better standard.
Ich liess mich nach der ersten Woche upgrade(n), die Terrasse war zwar kleiner, aber ich hatte einen Privatpool und insgesamt mehr Platz. Ich fühlte mich sehr wohl in „meinem“ Appartement!
Nice staff, very quiet and nice suite appartement
Very nice hotel, staff was really friendly and helpful! Will for sure come back again.
