Palette The Ex Capital Hotel Bangkok
Central Location in Bangkok The Ex Capital Hotel offers a convenient stay in the heart of Bangkok, just a short distance from popular attractions such as Wat Arun, Wat Pho, and the Temple of the Emerald Buddha.
Comfortable and Well-Equipped Rooms Experience comfort and convenience in our air-conditioned rooms featuring a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Some rooms even boast a balcony for a relaxing outdoor space.
Modern Amenities and Services Enjoy complimentary WiFi, room service, and a 24-hour front desk during your stay. Relax in the shared lounge, unwind on the terrace, or grab a bite at the on-site restaurant and bar.
Book your stay at The Ex Capital Hotel for a memorable experience in Bangkok.
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Bangkok, ThailandHotel guest reviews
Exceptional · based on 138 reviewsAI summaryOverall experiences varied, but many guests reported enjoying their stay despite some logistical issues.
Cleanliness8.5
Overall cleanliness was noted positively, though some reported noise issues from neighbors affecting perception.Service8.9
Staff were often described as friendly and accommodating, although there were instances of poor communication.Location8.5
While the location was praised, it was noted to be somewhat distant from major tourist attractions.Room9.4
Rooms were reported as spacious, clean, and well-decorated, with sound issues being a minor complaint.Amenities9.0
Amenities were regarded as decent, though some guests mentioned limited options.Value for money9.4
Guests felt they received good value for the price paid, especially during promotional rates.Food and drink9.5
Dining options were well-received, with quality food and friendly service highlighted.
What guests liked
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Latest reviews
AbbieTravelled as a couple · Oct 7Very good hotel and staff were very helpful.
A little far from city centre but is okay because we just got grabs and was 15/20 mins car ride most places
KeshabTravelled solo · Sep 4smell of room
AbdullaTravelled solo · May 6Didn’t have my room ready! Never got to stay. Had a poor experience trying to make things work with the front desk staff - she probably didn’t know what to do herself. She kept talking in Thai.
Cheri MirandaTravelled as a couple · Mar 12Spacious room
Noise can be heard
HugoTravelled as a couple · Mar 9Comfy and good rooms
We faced an electrical problem that allow us to check in around 5pm. The staff wasn’t really helping and not really professional. Location isn’t really good either.
JordanTravelled as a couple · Mar 8The location is great, the staff is really nice. Check in is almost 24 hours a day. So you can book last minute at night and show up near midnight and still check in. The hotelrooms are very clean and nice. 7 eleven a short 3 minute walk. And an even bigger one a bit further as well.
They knew of a scheduled power outtage in the whole neighbourhood but did not mention it to the guests of the hotel. Instead we rushed outside due to a fire alarm going off. Their breakfast is not good value. They have a breakfast menu. But they have a seperate breakfast menu with two options that are not good at all.
ELIZABETHTravelled as a couple · Mar 1The location was great with small street vendors plentiful. 7/11 s around every corner and the locals were friendly enough. There was a lift, thank goodness. The bathroom was big enough.
No one helped us with our suitcases upon arrival and English was limited. The decor of the room was non existent. The bed was hard and very noisy. The air con extremely noisy
MaevaTravelled as a couple · Mar 23L’accueil est très chaleureux et agréable
Rien l’expérience était top
KathleenTravelled with family · Mar 9Das Bild vom Hotel wurde definitiv bearbeitet. So sieht es in der Realität nicht aus. Zu Fuß ist es eine Herausforderung, da die Gassen sehr eng sind. Die Betten waren bequem.
Am Abreisetag gab es einen Feueralarm und Stromausfall. Leider haben wir in der Hektik eine Sportuhr auf dem Zimmer liegen lassen. Wir haben im Hotel angerufen und mehrfach Mails geschrieben, ohne Reaktion. Sehr schade.
AliTravelled with family · Aug 7لم يعجبني شيء
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