Railay Village Resort & Spa, Railay Beach, Thailand - 1
Railay Village Resort & Spa, Railay Beach, Thailand - 2
Railay Village Resort & Spa, Railay Beach, Thailand - 3
Railay Beach, Thailand4 starsCard
8.2 · 1,874 reviews

Railay Village Resort & Spa

Luxurious Accommodation with Pool Views Located on the stunning West Railay Beach, Railay Village Resort-SHA Extra Plus offers private villas and rooms with picturesque pool views. Fully furnished accommodations include cable TV, private balconies, minibars, and 24-hour room service for a comfortable stay.

Exhilarating Activities and Exploration Surrounded by limestone cliffs and accessible only by boat, guests can indulge in snorkeling, cave and mountain exploration, and boat trips to iconic Phi Phi Islands. The resort's unique location provides the perfect base for unforgettable adventures.

Scrumptious Dining with Sunset Views Indulge in fresh seafood barbecue, authentic Thai dishes, and international cuisine at Railay Village's Beachfront restaurant. Enjoy your meals against the backdrop of golden sunsets and the soothing sounds of the beach.

Experience luxury, adventure, and culinary delights at Railay Village Resort-SHA Extra Plus. Book your stay now for an unforgettable beachfront getaway.

3Sleeps
1Bedrooms
1Bathrooms
44Area
1Min nights

Amenities

Air conditioningAirport shuttleBalconyBreakfastParkingPoolRestaurantRoom serviceTVWheelchair accessibleWi-FiWorkspace

Tags

Location

Railay Beach, Thailand

Hotel guest reviews

8.2Very good · based on 1,874 reviews

AI summaryOverall, guests enjoyed their stay and highly recommended the hotel.

  • Cleanliness7.6
    Several reviews mentioned issues with cleanliness and smell.
  • Service8.6
    The staff were consistently described as friendly and helpful.
  • Location9.1
    The location received praise for being excellent and close to the beach and amenities.
  • Room7.6
    Some reviewers commented on outdated rooms and maintenance issues.
  • Amenities8.6
    Positive sentiments about pools, gardens, and overall resort facilities.
  • Value for money8.0
    Mixed reviews on value, though some felt it was reasonable for the location.
  • Food and drink7.6
    Some reviews criticized the breakfast variety and quality.

What guests liked

Excellent locationFriendly staffBeautiful grounds

What could be better

Cleanliness issuesOld room conditionLimited breakfast variety

Latest reviews

INSid.mTravelled with family · Sep 85.0
Not up to the mark. Avoid the restaurant.

The resort is on the beach & the location is nice. The beach itself is also nice. The rooms are fine.

The restaurant was horrible with Bad food, Horrible services & Very ignorant stuff. The don't even care about the customers. We ordered food, that was never delivered but it was mentioned on the bill. When we we asked why, they told it's mot possible for them to take it out & we have to eat it some other day. We haven't seen anything like this anywhere else. If you are staying here, avoid the restaurant. Breakfast options were limited & not really good. The resort it was not that great, at least its not 4 star at all. The services were not up to the mark. the scope of improvements are plenty.

SGRobertTravelled with family · Sep 38.0
A well located resort. Pleasant stay. Lovely breakfast view on the beach.

Access to the beach and walking street was great. Fun to have a 'jacuzzi' room to retreat to whenever it rained. Lovely staff

Was a bit disconcerting seeing the huge monitor lizards everywhere - would have liked to have been told about these and told not to worry.

PTBrunoTravelled as a couple · Sep 143.0
our stay was affected by a significant issue from the very first night

We really liked the property and its excellent location. Unfortunately, our experience with the staff fell short of expectations. The level of English at reception was quite limited, which made communication difficult, and we also felt that the service lacked friendliness and a genuinely welcoming attitude. It’s a shame, as the property itself and its location have great potential.

Unfortunately, our stay was affected by a significant issue from the very first night. There was no hot water in our room, and although a technician was sent to fix the problem, we were informed that the repair would take some time. As a temporary solution, we were given access to another room simply to take a shower, with the assurance that the problem in our room would be completely resolved by the following morning. Unfortunately, this was not the case. The next morning, we still had no hot water, and only then were we offered a different room. This meant having to pack and move all our belongings after already spending an uncomfortable first night, causing us considerable inconvenience and unnecessary disruption to our stay. We understand that technical problems can happen, but we were particularly disappointed with the way the situation was handled and the fact that the problem was not properly resolved when first reported. For a hotel of this standard, we expected a quicker and more effective solution, especially after being assured that everything would be fixed by the following morning.

DENatthasiriTravelled solo · Aug 318.0

Lage

Viel war kaputt der whirlpool musste 3 mal repariert werden das Waschbecken hatte getropft und die regenduschen war auch nicht gut und undicht Wurde aber direkt repariert

THToonTravelled with family · Oct 99.0
Was erg mooi maar er lag veel rommel overall het zou niet verkeerd zijn om een aantal afval bakken

Het personeel

Weinig zenders op de tv

ILShaulTravelled solo · Oct 84.0

המיקום טוב והפוטנציאל גדול אבל נראה שהתחזוקה במקום ברמה נמוכה. ארוחת הבוקר היתה בסיסית אך סבירה.

הריח בתוך החדר ולידו היה נורא ואיום ריח חריף של ביוב שעשה לנו בחילה נוראית וברחנו אחרי לילה אחד. היה המון אבק בחדר אבל מה ששבר אותנו היה הריח. פשוט בלתי נסבל.

ILHadarTravelled as a couple · Sep 121.0
רציתי ללכת

כלום

הכל, ממש לא נקי, זה מלון שרשום 4 כוכבים ןהייתי נותנת לו במקסימום 3 אם לא 2 הכל מיושן ומלוכלך

ILNoaTravelled with family · Sep 66.0

מיקום מדהים החדרים יפים ומהמקום יפה

הכל מטונף מהחדר כולל הבריכה מיטות לא נוחות בכלל

PLAgataTravelled as a couple · Sep 39.0
Mimo słabej czystości pobyt bardzo udany.

Otoczenie, piękny ogród, widoki, cud natury wokół.

Czystość jest na niskim poziomie.

ILTalyTravelled with family · Sep 29.0

מיקום מעולה, אחלה מחיר, חדרים יפים ונקיים בריכה כיפית

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