Holiday Inn Resort Phuket Surin Beach by IHG
Luxurious Beachfront Location Holiday Inn Resort Phuket Surin Beach, an IHG Hotel, offers modern rooms with free WiFi just steps away from stunning Surin Beach.
Family-Friendly Amenities Renovated in 2018, the resort boasts private balconies, 3 pools with water slides, and Siam Adventure Club for island tours and kids' activities.
Entertainment and Relaxation Enjoy cinema rooms, spa massages, and diverse dining options including buffet breakfast at Asia Alive. Unwind at this beach oasis with a massage or fitness class.
Experience a beachfront paradise at Holiday Inn Resort Phuket Surin Beach - Book now for an unforgettable stay!
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Surin Beach, ThailandHotel guest reviews
Good · based on 466 reviewsAI summaryDespite various issues, several guests had a pleasant stay enjoying the location and amenities.
Cleanliness5.6
Multiple reviews mentioned dirty mirrors, dead bugs and overall poor cleaning standards.Service9.1
Staff were frequently described as friendly and helpful, particularly mentions of Champi and Jane.Location9.2
The location is praised for its proximity to Surin beach and local amenities.Room7.6
Rooms are generally clean and spacious, but some mention noise and issues with the air conditioning.Amenities8.1
Some amenities like the pool and gym are appreciated, but overall maintenance is lacking.Value for money6.6
Given the price and quality, several reviews express that the hotel is overpriced for what it offers.Food and drink5.6
Reviewers consistently found the breakfast choices poor and disappointing.
What guests liked
What could be better
Latest reviews
Habib UrTravelled with family · Oct 8Very good halal buffet breakfast. Staff are courteous and rooms are spcaious.
Terrible bed, got a serious backache.
DunTravelled solo · Sep 19Very helpful and friendly staffs, they provide great service and a little surprise on my birthday. I have to say it was a warm memory and joyful stay there for the week. Quiet and small Surin beach is just about 200m for walk.
The facility is not morden but still ok, if you have issues the staffs there will help you and find a solution.
PhilipTravelled solo · Aug 31The garden and pool area are magnificent
Perhaps rooms in need of a refurbishment
MichaelTravelled as a couple · Aug 27Excellent stay
Mohammad ZuvrTravelled with family · Aug 25Upon our arrival, we were each welcomed with a glass of juice. The check-in and check-out process was quick and hassle-free. We got a free upgrade to a suite king room, with a pool view. We also received a complimentary fruit basket in our rooms. The rooms were clean, spacious and well-lit, and we had daily housekeeping. Guests have a great and changing variety at breakfast, with both Thai and international cuisines and fresh seasonal fruits. There was also a live egg station, together with a noodle station and a kid buffet corner. Moreover the entire breakfast buffet was certified halal. The location is great, a mere 5 minutes walk to Surin Beach. Fresh coconut water is sold at the beach. There are plenty of restaurants, grocery stores, gift shops, and other conveniences nearby. Since it is not directly on the main road, it was relatively quiet and ideal for families. The assets of this resort are the staff, across all departments, and they remained friendly and cooperative throughout our stay. A big thank you to Dew (front office), Fin (at breakfast time), and Namka (housekeeping). We could not get a late check-out but they kindly stored our luggage while we completed a final visit. Additionally, Dew offered us a private room with a shower (free of charge) before departing to the airport, which was such a lovely gesture and this level of service made the stay memorable. For the price, it was an excellent value for money.
The drawback was a bit of noise from the AC. I would also suggest regular maintenance/ servicing of the facilities.
Santana DeckerTravelled as a couple · Oct 17Las instalaciones, esta ubicado en una buena zona.
JuliaTravelled with family · Aug 23Очень красивая, ухоженная территория. Великолепные бассейны.
FaridTravelled with family · Aug 22Si vous recherchez un établissement vétuste, dépourvu de climatisation dans les espaces communs notamment la salle de restauration, en proie à d'importantes odeurs de canalisation et d'humidité dans les chambres, cet hôtel répondra à vos attentes. La propreté des couloirs s'avère particulièrement négligée, l'entretien de la piscine est laissé à l'abandon et des nuisibles morts sont restés plusieurs jours sans être ramassés. La situation s'est révélée particulièrement chaotique. J'ai dû changer de chambre à trois reprises : la première présentait une odeur d'humidité insupportable, et la seconde disposait d'un balcon non nettoyé, jonché de mégots de cigarettes, en plus d'être infestée de moustiques. Un tel manque de prestations est inacceptable pour un établissement appartenant à une enseigne de cette renommée, y compris au regard des standards locaux. Je tiens néanmoins à saluer le professionnalisme de Vasili et de son équipe, qui ont fait leur possible pour adoucir notre séjour malgré un manque évident de moyens. Enfin, nous avons subi une coupure d'électricité totale de 9h à 17h, sans qu'aucune compensation financière ne nous soit proposée. Au vu de l'offre hôtelière disponible à Phuket, je vous déconseille vivement cet établissement : ne gaspillez ni votre temps ni votre argent.
Abdulelah NasserTravelled with family · Oct 7موقعه
عدم تعاون الفندق في توفير وجبة الإفطار سفري بسبب وجود رحلة باكرة حيث اني طلبت من الموظفين هذا الطلب و لم يلبو
AbdulazizTravelled with a group · Sep 13إطلاله الشرفه على المسبح
خدمة الموظفين وجميع ممرات الفندق وعدم نظافه الغرف وتسريب التكييف ماء ومرورها على الكهرباء والإضاءة.
