Shangri-La Chiang Mai
Luxurious Accommodation in Culturally-Rich Chiang Mai
Free-Form Pool and Spa : Unwind in our free-form pool and rejuvenate at the spa after a day of exploring Chiang Mai's cultural treasures.
CHI, The Spa and Fitness Centre : Indulge in private spa suites, beauty treatments, and keep fit at the fitness centre during your stay.
Culinary Delights at Kad Kafe and China Kitchen : Enjoy a variety of international dishes at Kad Kafe, savor authentic Szechuan and Cantonese cuisine at China Kitchen, and relax with drinks at Dhala Pool Bar or afternoon tea at the Lobby Lounge.
Experience luxury and convenience at Shangri-La Chiang Mai - Book your stay now to create unforgettable memories.
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Chiang Mai, ThailandHotel guest reviews
Exceptional · based on 1,335 reviewsAI summaryExceeding expectations overall with a mix of outstanding amenities and some service shortcomings.
Cleanliness9.8
Rooms were cleaned twice a day without request, indicating high standards.Service9.2
Staff were exceptionally polite, responsive, and accommodating, with specific mentions of helpful team members.Location9.3
Well-located, close to attractions like the Night Bazaar and Old City.Room9.2
Spacious rooms suitable for family needs, contributing to a positive experience.Amenities9.2
Great facilities including a large pool with fun slides and kids' activities.Value for money7.7
Overpriced compared to local guest houses offering superior service.Food and drink9.8
Dining experience was exceptional, with high-quality buffet and breakfast.
What guests liked
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Latest reviews
TerryTravelled solo · Oct 10Most of all the staff. Each and everyone made my stay exceptional and special. The hotel has a nice decor. Facilities Amazing Location perfect!
Gym: is just okay but needs a serious upgrade
JenTravelled solo · Oct 9The building is resplendent in it's architecture and design. The grounds, pool and spa are second to none. My room was spotless, the bed, comfy but the star of the room were the pillows! Fantastic selection of several nations fare. All fresh and delicious . My compliments to the chefs and staff! The concierge Nu and Benz are exemplary as are reception staff and a special mention to the gentleman who communicated with me in the lead up to my stay. Thank you Shangri-la team for making my stay a wonderful memory! ❤️
Checking out 😔
AhmedTravelled as a couple · Sep 14The view was good, the staff were helpful and location
the pillows
MarilynTravelled as a couple · Sep 9Large comfortable room but totally overlooked by huge apartment block Daily fruit Wide offer in main breakfast restaurant but it gets overcrowded Kim and Wade deserve praise in the restaurant
The hotel has had its day. The garden is ruined by the 100s of neighbouring apartments Neglected pool area - rusting slide, broken concrete and some umbrellas mouldy and torn Horizon club staff allow complete breaks of the rules - guests stuffing their bags with drink, guests brining in their own food and wearing inappropriate clothing Food offer in the club exceptionally poor - food unimaginative, bland, cold , lacking any sort of dressing, too meat focused Our experience was so poor we cancelled our planned stay at the Shangri la in Bangkok
RickTravelled solo · Sep 5The staff were great.
The room had a musty smell that just shouldn't be there in a hotel of this quality. The executive lounge, which should be a place of calm in the evenings was often filled with the noise of children crying and generally being brats. I have nothing against children, I just want a place in the hotel where the people that pay for the rooms can have some peace. There's a kids club, give us an adult's club.
HadasTravelled with family · Sep 3, the staff was very helpful and genuinely nice, very well maintained, clean and spacious an excellent pool and fun waterslide
imaneTravelled with family · Sep 6La piscine trop petite et ne donne pas envie de nager dedans, les meubles trop vieillots de la réception ainsi que des chambres, la nourriture pas très bonne et pas assez de restaurant, l hôtel doit être rénové et modernisé
EllenTravelled with family · Oct 13Mooie ligging, fijn zwembad, veel faciliteiten
DavidTravelled solo · Sep 1נלון אקסלוסיבי וחדש
OrenTravelled with family · Aug 30חדרים נהדרים. קיבלו שני חדרים עם דלת מקשרת וזה מצוין. ארוחת בוקר מצוינת. בריכה מהממת עם מגלשת מים ומים ג׳קוזי לילדים ומבוגרים. קרוב מאד לשוק הלילה - 8 דקות הליכה.
