Hinoki Hotel - ONSEN Chiang Mai
Luxurious Accommodation Experience a luxurious stay at Hinoki Hotel - ONSEN Chiang Mai, located near Chiang Mai International Convention and Exhibition Centre. Enjoy modern amenities such as free bikes, a fitness centre, and a garden.
Relaxation and Wellness Indulge in ultimate relaxation with a sauna and the option for room service at this 4-star hotel. Unwind in the comfort of well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free toiletries.
Convenient Location Benefit from a prime location with easy access to Chiang Mai's top attractions, including the 700th Anniversary Stadium and Chang Puak Market. Let our multilingual staff assist you during your stay. Book now for an unforgettable experience at Hinoki Hotel - ONSEN Chiang Mai.
Amenities
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Chiang Mai, ThailandHotel guest reviews
Very good · based on 218 reviewsAI summaryGeneral positive experience despite some negatives.
Cleanliness7.0
Multiple reviews mentioned dirty rooms and unclean facilities.Service9.0
Staff received positive mentions for helpfulness and friendliness.Location8.0
Location is considered far from the center but convenient for some.Room8.4
Rooms described as spacious and comfortable.Amenities8.5
Onsen and pool noted as nice amenities.Value for money7.9
Considered fair but impacted by high key card charge.Food and drink7.5
Limited food options were noted.
What guests liked
What could be better
Latest reviews
michalTravelled as a couple · Oct 16Breakfast was ok. The room spacious.
On our first and only visit to the pool, my partner slipped in the stairs near it (They were wet, as one might expect given the location, and we think the surface was not rough enough to prevent slipping). He hurt is foot and wasn't able to walk unassisted for the next few days. We told the reception and the hotel staff did accommodate our requests (like bringing us a chair for showering, extra pillow, etc.) but didn't once asked how are we or offered help that we didn't ourselves specified and requested. They didn't even asked to see where he slipped to check if there was a safety hazard. The most frustrating thing was we lost our room key card while in the hospital (to check the foot and make sure it wasn't fractured) and were charged 500 Baht for that. We expected some consideration, given the circumstances. After our stay we wrote to the hotel with feedback and shared our disappointment but didn't get a response. Also, the pool is located near the parking lot, and feels exposed and not like a place where someone wants to hang out.
SusamaTravelled with a group · Oct 8Breakfast was fantastics. The seatings are quite condense and noisy. Guests were using mobile phone and streaming the video very loud.
Set a rule
DmitriiTravelled as a couple · Jun 29Everything
Nothing
TreerawadTravelled as a couple · Jun 28The hotel was cute, I felt like I was in Japan, It was nice peaceful, clean tidy, staff was great, good price oh and the onsen was a bonus if you like onsen too l
Location mainly
KhoeisanitTravelled as a couple · Jun 19Facilities and Onsen
AlisaTravelled solo · Apr 4The big onset bath was nice
It was too far from the center
PluteTravelled as a couple · Sep 13มีออนเซน
สะอาด
EssayapornTravelled with family · Sep 8I stayed here for about 8 days, and not a single day went by without me thoroughly enjoying it! The breakfast was wonderful, the coffee was great, and above all, every single staff member was so lovely and welcoming—from the housekeeping team and receptionists to the servers and even the chefs. They made me feel like family. I will definitely be coming back one day. Thank you all so much!" ตลอดระยะเวลาประมาณ 8 วันที่ฉันพักอยู่ที่นี่ ไม่มีวันไหนเลยที่ไม่รู้สึกเอ็นจอย! อาหารเช้าอร่อย กาแฟดีเยี่ยม และที่ประทับใจที่สุดคือพนักงานทุกคนน่ารักมาก ๆ ไม่ว่าจะเป็นพี่ ๆ แม่บ้าน พนักงานต้อนรับ (Reception) พนักงานเสิร์ฟ หรือแม้แต่เชฟทำอาหาร ทุกคนดูแลดีจนทำให้รู้สึกเหมือนเราเป็นส่วนหนึ่งของครอบครัวจริง ๆ อบอุ่นใจมากค่ะ ฉันจะต้องหาโอกาสกลับมาพักที่นี่อีกอย่างแน่นอน ขอบคุณทุกคนมาก ๆ นะคะ
I don't like coin-operated washing machines; they look very old.
จิรัณธนินTravelled as a couple · Aug 2อาหารอร่อย เดินทางไม่ยาก
JakubTravelled as a couple · Apr 3Xxx
Xxx
