iChapter Hotel Suvarnabhumi
Recreational Amenities Unwind at our health club, take a dip in the outdoor pool, or relax in the steam room. There's something for everyone to enjoy!
Dining and Socializing Indulge in delicious meals at Ruang Khao, grab a snack at the coffee shop, or join us for daily complimentary receptions. Don't miss the chance to sip a drink at the bar/lounge.
Event Spaces and Convenience With ample meeting spaces and a business center, we cater to all your event needs. Additionally, benefit from a 24-hour front desk, luggage storage, and airport shuttle services.
Book now to experience all these wonderful amenities at iChapter Hotel Suvarnabhumi and make your stay truly memorable.
Amenities
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Bang Phli, ThailandHotel guest reviews
5 reviewsAI summaryWith highly recurring recommendations to others and plans to return, guests generally reported a very positive overall experience.
Cleanliness8.5
Most guests felt the hotel was clean with multiple praises for room cleanliness and maintenance, despite a few remarks on balcony cages.Service9.0
Service received high commendation, especially for staff friendliness and helpfulness, with guests describing exceptional experiences.Location8.5
The hotel’s proximity to the airport and local amenities, like restaurants and supermarkets, was frequently acknowledged as convenient.Room8.0
Rooms were commonly described as big, comfortable, and well-equipped, though some mentioned mediocre views and shower issues.Amenities7.0
Amenities such as fast wifi and air conditioning were highlighted as positives, while some guests missed more elaborate decor and spa services.Value for money7.5
Most guests felt the services provided matched the price point, particularly due to location and staff service, although some thought breakfast was not up to standard.Food and drink6.5
Breakfast was appreciated by some for its good value, but also faced criticism, leaving food and beverage with mixed reviews overall.
What guests liked
What could be better
Latest reviews
Great stay and the area is nice enough however very far from transportation and local stores do not sell alcohol
Room is clean and comfortable
WARNING: The staff at this hotel do not speak any English. If you book with them, it is unlikely that they will be able to help you with things like a hotel transfer from the airport. We tried contacting this hotel several times before our trip, including soliciting help from Hotels.com, and nobody spoke English or was able to help, no matter who called. Even once we got to the hotel we had to use Google translate to communicate with the staff to check in and check out. The staff also failed to book a taxi for us on the morning we were checking out, despite them writing down the time we needed a taxi for. After asking about the taxi in the morning, they repeatedly told us that they were ordering a taxi, but none came until I translated "we will miss our flight" in the translation app. Then they helped us. We ended up leaving almost half an hour late, and we had to rush through the airport. This hotel is around a 20-30min drive/taxi ride from the BKK airport. Unfortunately, the cab drivers at the airport do not seem to know how to get to this hotel. We had to use Google Maps to show them how to get to this hotel. Other than that, the hotel is OK. The bathroom was suitable, the room was clean, the beds were OK, and the air conditioner worked fine. Breakfast was OK and served to our room in the morning on time, and the staff (while generally unhelpful) were polite.
The air-con is noisy and the hotel take in too many China tourists making so much noise every way and hotel dare not let us take the breakfast with the tourist, ended we are eating same old set manual every morning. The hotel staffs can't speak English and they can't even give clear direction to the Taxi driver and ended all Taxi go through the long way to reach hotel, and in fact there was short-cut from highway be it from airport or from city. Over price for this hotel.
Free shuttle service from the airport. Free breakfast. Awesome and helpful hotel manager. Super friendly front desk staff.
