De Malee Pool Villas

We received a very warm welcome from Satang when we arrived. The villa was absolutely stunning, spotless clean and very peaceful. Satang, Look nam and Eib were very kind and helpful, and made our stay very enjoyable. We will definitely be coming back to De Malee

One thing that could improve are the breakfast choices. You have to choose your breakfast the day before from a set menu which can get quite repetitive and is quite restrictive

Amazing property with good facilities.

The place was very quiet and perfectly located. The room facilities were excellent, and the rooms were beautifully decorated. The stuff was very helpful and friendly

The private swimming pool was not heated, which was fine on sunny days. However, it needed cleaning due to the leafs falling from surrounding plants, and we only know that cleaning was available the night before check-out. Additionally, the waterfall feature that should accompany the pool was not working properly.

Amazing hotel for family, great location. Just 5 minutes with bolt to the city and amazing stuff. Definitely will come back

Nothing. Everything was amazing

Staff and villas were great

Well maintained and good property. Awesome staff.

The free shuttle to ao nang was great. The room was lovely and the main pool area was super nice. Bed was very comfy and large. Breakfast when it arrived was tasty.

Started badly on check in. Three people behind the desk chatting amongst themselves. Really far from the super friendly welcome you get elsewhere in Thailand. Got worse because there was an issue with our booking (this was booking.coms fault to be fair). We had booked for an extra bed for our daughter and had paid the quoted price in full which wasn't showing on their side. But got quite acrimonious and we kept being asked to pay extra for breakfast, sheets etc that were all included in our confirmation already. When we finally got in the room (not till 4pm) there was no bedding on the sofa bed for her and we had to have the same argument again. Just spoilt the experience. We had a pool villa. It was lovely but quite a few broken things - decking area around pool, main lamp, plug sockets. We put the please clean sign on the door but it wasn't done until late on day 3 after we asked at reception. So dirty plates and glasses from room service on day one were left out for a couple of days. Breakfast was bizarre. We were asked quite robustly to pre order and give a time to eat. One morning I was still eating breakfast when I was asked to order the next day's. Yet the food was never ready at the stated time and on two days there was over 30 mins between the first and last person's food coming out and on two days the orders were wrong. So the pre ordering felt totally unnecessary and having to give a time put unnecessary pressure on us. We also had to commit to a check out time on arrival and they were there at the door ready to escort us out bang on time; even though the room hadn't been ready for check in time on our arrival. All in all for a "luxury" experience it just fell short in quite a few ways and we felt disappointed.

Was perfect, very clean and beautiful. Stayed in the pool villa for 3 nights. Staff were helpful and made you feel at home. Shuttle was very reliable as well. All in all a great place to stay, would come back and also recommend to others!

Service to the room was occasionally too slow but not all the time.

Nos encantó!!! Súper atentos desayuno buenísimo y las instalaciones genial