Fair House Villas & Spa, Koh Samui
Luxurious Accommodation Indulge in spacious rooms with classic wooden furnishings and stunning floor-to-ceiling windows offering natural light and ocean views. Each room comes equipped with a cable TV and minibar for your comfort.
Relaxation and Wellness Unwind at the Pandanus Spa with rejuvenating massage therapies or enjoy a workout with panoramic ocean views at the on-site fitness centre. Perfect for a tranquil and refreshing escape.
Culinary Delights Savor the best of Thai and European cuisine at the resort's restaurant, and don't miss the special barbecue dinner featuring fresh seafood every night. A treat for your taste buds awaits at Fair House Villas & Spa.
Experience tropical paradise at Fair House Villas & Spa, Koh Samui. Book now for an unforgettable stay!
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Baan Mae Nam, ThailandHotel guest reviews
Very good · based on 1,480 reviewsAI summaryOverall impressions are largely positive (friendly staff, lovely beachfront, relaxing atmosphere, great views), but serious cleanliness lapses and some operational issues tempered some guests' experiences.
Cleanliness5.5
Multiple reviews cite serious cleanliness problems (stained sheets, mould, sewage smell, dirty bath) that caused at least one guest to check out early and escalate for a refund; cleanliness is a clear negative.Service10
Service and staff friendliness are repeatedly praised (helpful, attentive staff, excellent buggy service, specific staff mentioned for care), though there was an isolated complaint about handling of a refund; overall service sentiment is strongly positive.Location9.5
Prime beachfront and peaceful/relaxing setting praised, but some note remoteness (steep hills, need for motorbike/transport) and that the beach water/sea bed can be poor (dark water, stones).Room9.0
Many guests praise spacious villas and excellent ocean-view suites, but there are reports of dated rooms, AC not cooling well, noise between connected villas and isolated instances of stained linens and mould.Amenities10
Amenities like pool area, buggy service, happy hour and scenic green grounds are highlighted positively; community engagement (training near restaurant) and memorable features (Buddha statue) add value.Value for money8.6
Mixed sentiment: some guests feel service, cleanliness and facilities justify the stay, while at least one guest felt the price did not match the level of service/cleanliness; overall slightly above target.Food and drink8.4
Food receives mixed notes: some report very good breakfast and food, others mention limited breakfast choices, overly artificial juices, and open-air dining that can be uncomfortably hot.
What guests liked
What could be better
Latest reviews
LaurenTravelled as a couple · Oct 15This was our third visit to Faiir House, and it is always superb. The staff are exceptional, and so helpful and friendly. Nothing is too much trouble, and they are so polite and accommodating. Boss, Pierre and Dada and the whole breakfast crew were exceptional. We also enjoyed the BBQ night and fire show, great value for money and delicious. Can not thank everyone enough for a wonderful two weeks.
Having to leave 😕
BronsonTravelled as a couple · Oct 13This hotel is the best my fiancée and I have ever experienced. We have travelled around the world and this place truly exceeded all expectations. From the facilities to the staff. Everything was truly top notch. I would highly recommend it. Special mentions to Nate and the boss for making our time at Fair House Special, thank you 😊. I would highly recommend it.
LukeTravelled as a couple · May 4We were in the property for all of a few hours.
We stayed at this hotel for four nights in Koh Samui. It is advertised as a 5-star property, which, in our view, it certainly is not. The price of the rooms far outweighs the level of service and cleanliness provided. We arrived late (around midnight) and were taken to our room by buggy, which is necessary given how steep the walk is. Upon arrival, issues became apparent almost immediately. My partner used the shower, which had a strong raw sewage smell. While we understand this can occasionally happen in warmer climates, running the water did not resolve it, in fact the smell worsened. At the same time, I turned down the bed to find stained sheets, a dead mosquito, and hair present. We contacted reception, who said they would come to inspect. While waiting, we noticed further problems: mould on the ceiling above the bed, damp patches on the walls, used wax pots, and a dirty bath. Reception informed us that nothing could be done immediately that night but they could change us to a spare room tonight and then we look again in the morning. At that point, we had completely lost confidence in the hotel and decided to leave. Reception pushed us to return the next day. The following day, the hotel offered us an upgraded villa. While we appreciate the gesture, we had already checked out and did not feel comfortable returning. More importantly, we do not believe a higher category room should be maintained to a better standard than a standard room. We therefore requested a refund. The hotel agreed to this in writing. However, it has now been over a month, and despite multiple follow-ups, including requests via Booking.com, we have received no response. We have since had to escalate the matter through our credit card provider.
Mr Mark NTravelled as a couple · May 1Quiet location on the beach - accommodation was up very steep hills but buggy service was excellent
Restaurant and bar was open air and was very hot and humid. Ceiling fans would be a good idea
VictoriaTravelled with a group · Apr 29Very friendly
No aircon rooms to eat breakfast or dinner
SerdarTravelled solo · Apr 26The hotel was providing some training or courses to the young guys near the restaurant which is a good example of serving the local community. The Buddha statue is unforgettable.
Outdated hotel from 90s. The photos are misleading. The hotel beach has dark water and many stones or rocks on the sea bed that are hurting your feet. I came to this hotel from another hotel on Chaweng beach and felt a big disappointment.
OlgaTravelled with family · May 12All
FlavioTravelled as a couple · May 5Simpatia dos funcionários e dimensões do quarto
Pequeno-almoço almoço com pouca escolha e sumos artificiais em demasia
PeterTravelled as a couple · May 3Die Freundlichkeit und Hilfsbereitschaft des Personals hat mir besonders gut gefallen.
Ayşe gonca balcıTravelled solo · Apr 26Evler çık güzel ve genişti,tesis olarakda doğanın içinde olması öok hoşumuza gitti
Denizi güzel değil,kahvaltısıda çok vasat
