The Empress Hotel Chiang Mai
Recreational Opportunities - Indulge in our outdoor pool, sauna, and fitness center for a rejuvenating experience during your stay.
Culinary Delights - Savor authentic Thai cuisine at Chao Nang Coffee Shop or enjoy the convenience of room service. Unwind with a drink at the poolside bar or our cozy lounges.
Convenient Amenities - Benefit from complimentary Wi-Fi, concierge services, and babysitting facilities. Enjoy buffet breakfasts, access to a business center, and event spaces for your gatherings.
Don't miss the chance to stay at The Empress Hotel Chiang Mai, conveniently located near key attractions like Chiang Mai Night Bazaar and Art in Paradise. Book now for a memorable experience!
Amenities
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Chiang Mai, ThailandHotel guest reviews
133 reviewsAI summaryOverall positive experience with some minor issues.
Cleanliness8.4
Comments indicate outdated facilities, which may affect cleanliness.Service10
Staff were praised for their helpfulness and hospitality.Location9.9
Conveniently located within walking distance of major hotels.Room8.9
Rooms were described as good sized but with some drawbacks.Amenities8.8
The hotel had good amenities but breakfast was an extra cost.Value for money9.4
Good value for the price paid but not a true 5-star experience.Food and drink8.3
Breakfast was good but dining options were limited.
What guests liked
What could be better
Latest reviews
My stay at Empress Hotel was a most wonderful experience. Empress is located in a beautiful and safe city, Chiang Mai, and it's close to EVERYTHING. You can walk to many restaurants, and the major markets are all within a walking distance. The people of Chiang Mai are friendly, and the cost of living is low. The staff are so friendly and courteous. My birthday fell during my stay at Empress, and they lavished me with so many gifts! What an experience. I thank the staff for the outstanding hospitality.
Large and older hotel with some character. Excellent value for the price. Lobby is very nice looking. Caters mainly to tour groups and not business traveler like me. Easy walking distance from major 5 stars international hotels where conferences are held.
Everything is very nice and quiet .
Beautiful lobby. Upon checkin they gave us a gift bag full of goodies. Room is good sized, beds are on the soft side. Too bad breakfast is extra. A long walk to old town and markets.
I really enjoyed my stay the staff were excellent. The rooms were nice. The breakfast buffet was really good. A couple things I didn’t like was you had to pay to use the safe in your room. I also wish they had better dining options. They had a very limited menu in the restaurant. But other than that, my day was very good.
The hotel was good for the price we paid. But this was advertised as a 5 star hotel. It is definitely not that.
Good staff service
This property has nice pictures but in reality it looks like it hasn’t been updated in many many years. Also tye staff’s English was very limited and they weren’t very helpful.
The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others.
The check in process was so easy and we get upgrade it and we get two bags of goodies with six Evian bottle of water I was very impressed I will go back definitely.
