Black Elephant Boutique, Suratthani, Thailand - 1
Black Elephant Boutique, Suratthani, Thailand - 2
Black Elephant Boutique, Suratthani, Thailand - 3
Suratthani, Thailand3 starsCard
7.7 · 50 reviews

Black Elephant Boutique

Luxurious Accommodation with Garden Views

Modern Amenities and Services

Convenient Location and Transportation Options

Experience the ultimate comfort at Black Elephant Boutique, where each room offers a balcony with a serene garden view. Indulge in modern amenities like a flat-screen TV and free toiletries, and make use of services such as room service and a 24-hour front desk. Conveniently located just 12 km from Surat Thani Railway Station, with easy access to Surat Thani Airport, this 3-star hotel is perfect for both leisure and business travelers. Whether you're exploring the city or relaxing in the garden, Black Elephant Boutique ensures a memorable stay. Book now for an unforgettable experience!

2Sleeps
1Bedrooms
1Bathrooms
35Area
1Min nights

Amenities

Air conditioningAirport shuttleBarBreakfastParkingRestaurantRoom serviceWi-Fi

Location

Suratthani, Thailand

Hotel guest reviews

7.7Good · based on 50 reviews

AI summaryAn okay stay, suitable for budget travelers.

  • Cleanliness6.5
    Bed sheets had stains and shower room was not clean.
  • Service9.0
    Staff was helpful and friendly, though with limited English.
  • Location8.5
    Convenient location for travel with airport transport available.
  • Room7.5
    Rooms were generally clean but may have noise issues.
  • Amenities7.0
    Limited amenities, issues with AC and bathtub water temperature.
  • Value for money9.0
    Good value for the price paid.
  • Food and drink6.0
    No vegetarian options on menu.

What guests liked

Good price quality ratioFriendly staff

What could be better

Cleanliness issuesLimited food options

Latest reviews

THAnnaTravelled solo · Apr 151.0
They didnt provide a dekuxe room and never refunded

Nothing. We came for Deluxe studio, but got the bad room for animal without toilet & shower, with insects in the bad, this was separate from the main building property. We asked, whats this, cause we booked a deluxe room with a bath tub, toilet inside, and received the answer: "we are fully booked, we have only "this" room available". They were not able to answer my question, why they didnt withdraw their property from booking.com if they are fully booked. We didnt stay in this property despite it was night and we were with a baby, we went to the other hotel, but they still didnt refund us. And booking.com was returning me an error when i tried to cancel facility. Then i wrote to support 2 days ago and still didnt receive any answer. So, be careful.

Everything. We came for Deluxe studio, but got the bad room for animal without toilet & shower, with insects in the bad, this was separate from the main building property. We asked, whats this, cause we booked a deluxe room with a bath tub, toilet inside, and received the answer: "we are fully booked, we have only "this" room available". They were not able to answer my question, why they didnt withdraw their property from booking.com if they are fully booked. We didnt stay in this property despite it was night and we were with a baby, we went to the other hotel, but they still didnt refund us. And booking.com was returning me an error when i tried to cancel facility. Then i wrote to support 2 days ago and still didnt receive any answer. So, be careful.

IENathalieTravelled as a couple · Jan 3010

Everything

USsophiaTravelled with family · Aug 164.0

the bed sheets had stains on them, the shower room was not clean and had a smell, the toilet was clean and overall the room was also clean. during the night and day you can hear people in the room next to your room, laughing, talking or snoring. It was an okay stay, i personally won’t be coming back but for the price it’s good

DaneAug 156.0

Great value for money. Staff at check-in was helpful and pleasant but zero English. Annoying thing's included: First 3 rooms had AC whine. 4th ok but remote had low batteries. Very steep stairs. Tepid bathtub water even after 5 kettles of boiling water to warm up. Woman woke me up with 5 minutes of knocking at 8am and would not go away. Then came back again apparently to deliver breakfast which I didn't order. No vegetarian food on menu.

GBJasmineTravelled as a couple · May 287.0
Good

Great stay near the airport, clean and comfy

On arrival the woman checking us in never spoke to us and ignored us the whole time she checked us in. She collected our passports while remaining on the phone, she burped at us and then walked to our room and continued to ignore us once she finished checking over the room. Very weird interaction.

THShmueliTravelled with family · May 159.0
Superb

The place is attrative by its design and style. Very nice staff

CHKaiTravelled as a couple · Apr 169.0
Superb

Great room. Spacious, clean, comfy bed, nice bathroom and very good value for money. Staff was super nice and helpful. It's kind of in the middle of nowhere, but close to the airport and they have a good range of snacks, drinks and meals to order, so it's not a big deal, that there are no restaurants nearby.

ILLavieTravelled with a group · Feb 243.0
נוח נטו בגלל הקרבה לשדה

קרוב לשדה

בנוי מוזר ומפוקפק, הויטרינה של החדר לא נסגרה עד הסוף, כשבאנו לחדר המזגן היה חם בצורה לא רגילה ומחניק, לא היו מים חמים, לא מרגיש מספיק נקי.

PLKarolinaTravelled as a couple · Feb 103.0

Bliskość lotniska. Bardzo miły personel.

Zasugerowalismy sie niezlymi opiniami i doznalismy szoku. Bardzo strome schody prowadzące do pokoi. Śmierdzące ręczniki, potargane zasłony, które nie zasłaniają od przeszkolnych drzwi, brak wentylacji wiec w pokojach śmierdzi wilgocią, slabo dzilalajaca klimatyzacja. Pomimo, ze pokoje są na wysokich piętrach, w pokojach chodzą gekony. Pokoje nie są czyste, na materacu pod prześcieradłem grzyb. Pokoje były bardzo tanie, ale standard bardzo, bardzo slaby. Jeżeli ktos lubi, aby bylo skromnie, ale czysto to nie polecam.

NLDenise NaomiTravelled solo · Jan 197.0
Prima

Boek dit echt alleen voor een door reis dag! Schoon, bedden lagen lekker. Goede prijs kwaliteit verhouding! Personeel brengt je voor 200 bath naar de Aiport!

Personeel kon niet heel goed Engels, maar waren zeker vriendelijk.

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