PomPom Home

Very good and clean the owner very friendly.. the room was great ..

Nothing, as I could not even get to the property

I was driving my car to the property and it started raining. The rain was not really heavy so I didn't really care about it. It turned out it is located in a very small tight street, there are fences and buildings on both sides of the road. The road there turned out to be flooded! I was really close to the property but I simply could NOT reach it because the road was flooded and the water level already was too high to drive there - the water was already touching the body of the car! I called the property and explained the situation, that I simply can not reach the property. I moved back to the beginning of the street while talking to the owner and let a taxi go first. I have a normal sedan car, not a truck or 4x4, and I don't want to risk my car - the least thing I wanted is to get stuck there because again, the water level was too high. The owner initially said "oh I see a taxi going there, no problem, you car can go". Lol, the street was really dark and I couldn't see much, plus add the rain, and the taxi was a bigger (and higher) car than mine - no, thank you. I said I don't want to risk. The owner said "I will call a taxi and you can go on a taxi" - when I asked where I could park my car (because the street is tiny and there's a highway on the other side) he didn't say anything. His English wasn't really good. Our conversation just went in circles. I do believe that if the property is unreachable for whatever reason, then it's not my problem and not my fault, so I asked him to cancel. He didn't. I called the booking support, explained situation, and they said they would cancel the reservation but it's up to the property to refund me or not. As I see, there was no refund. This is extremely unpleasant. I don't care about the money much, but I do believe that it's just totally unfair to charge me even though the property was unreachable.

I liked everything about my stay, very friendly and helpful staff, next time in Bangok will stay again.

The owners are very nice and accommodating.

Quiet location, trees around the property, easy parking, perfect hosts, big rooms, good WIFI.

Access road is a bit long from main road and gets flooded in heavy rain so can be difficult to walk. Taxi or Grab is suggested if you don't have a car.

Too much friendly environment and property owner and his family’s are so supportive and caring highly respected. Best hospitality

Family feeling

매우 조용

없어요

Che non ho dormito in questo ma in un’altro hotel, per motivo ancora a me sconosciuti, forse era in manutenzione ma l’host non parlava troppo bene inglese, comunque è stato bravissimo a trovarci in tempi record una sistemazione per la notte