Namaka Resort Kamala

the view from the balcony the hotel is super clean

nothing

Amazing views from the pool and our unit. Not too far away from good restaurants if you have a car or willing to grab a gab. Friendly staff

We initially had an issue with a blocked toilet and bathtub with a stuck plug but the staff were excellent in resolving this very quickly.

Nice clean and modern rooms with a sea view Quiet location

The swimming pool could be rennovated There should be a shower option in the rooms, not only bath as when you shower, water comes out and gets the floor wet

Aesthetic of the property was amazing really amazing Views 🤩

Maybe he needs an air-conditioning at the breakfast buffet. It was a little bit hot.

L ' hotel est magnifique

Rien aux alentours de l' hotel.

As piscinas são muito boas, com uma vista espetacular para o mar. Os quartos são espaçosos. A zona do lobby é muito bonita e com uns sofás muito confortáveis para ler um livro e ver o mar. A comida tradicional do restaurante é boa e os funcionários muito simpáticos.

O hotel precisa de ser remodelado: os cortinados e o colchão do quarto em que fiquei estão velhos e precisam de ser mudados; os corredores e as escadas para os quartos também precisam de ser renovados. A fruta do pequeno-almoço tinha pouco sabor. Por vezes, demoravam muito a repor as coisas do pequeno-almoço. A pizza do restaurante do hotel é muito fraca (é das congeladas - não aconselho).

The beautiful location and the amazing evening musicians AJDUO.

I would like to start with two positive things, the only ones I found: the hotel has a beautiful location with a nice external structure, and the two musicians playing in the evening, AJDUO, are absolutely extraordinary and were the best part of our stay. I also want to mention that the staff boys were very nice and sweet. The real problem here is the management, as the maintenance and safety standards are completely unacceptable for a 5-star resort. Upon arrival, our bathroom was dirty and I had to ask twice to have it cleaned. Later, the room suffered a massive structural humidity failure before we could even use it: we went out for dinner, and when we came back the walls, mirrors, and glass were dripping wet, completely soaking the room and damaging our clothes and official passports! The staff moved us only after we firmly demanded a supervisor inspect the damage, and it was already 9 PM but they informed us that no manager or person in charge was available on-site until the following morning. Furthermore, in the new room, they explicitly asked us to keep the AC temperature at 20-23 degrees to prevent the problem from happening again, forcing us to freeze inside. The property is unsafe and falling apart: in the pool area, the tiles are completely coming off, the grouting is gone, the sharp edges can easily cut your feet, and the wooden floorboards of the outdoor pool shower are broken, lifting up, and extremely dangerous. We noticed this because my partner almost fell and got hurt there. The common areas are also poorly maintained: the pool table room is half-broken and the AC inside was completely out of service. As compensation for the room disaster, the management promised a 'special dinner', which turned out to be just a cheap, standard half-board set menu.

I would like to start with two positive things, the only ones I found: the hotel has a beautiful location with a nice external structure, and the two musicians playing in the evening, AJDUO, are absolutely extraordinary and were the best part of our stay. I also want to mention that the staff boys were very nice and sweet. The real problem here is the management, as the maintenance and safety standards are completely unacceptable for a 5-star resort. Upon arrival, our bathroom was dirty and I had to ask twice to have it cleaned. Later, the room suffered a massive structural humidity failure before we could even use it: we went out for dinner, and when we came back the walls, mirrors, and glass were dripping wet, completely soaking the room and damaging our clothes and official passports! The staff moved us only after we firmly demanded a supervisor inspect the damage, and it was already 9 PM but they informed us that no manager or person in charge was available on-site until the following morning. Furthermore, in the new room, they explicitly asked us to keep the AC temperature at 20-23 degrees to prevent the problem from happening again, forcing us to freeze inside. The property is unsafe and falling apart: in the pool area, the tiles are completely coming off, the grouting is gone, the sharp edges can easily cut your feet, and the wooden floorboards of the outdoor pool shower are broken, lifting up, and extremely dangerous. We noticed this because my partner almost fell and got hurt there. The common areas are also poorly maintained: the pool table room is half-broken and the AC inside was completely out of service. As compensation for the room disaster, the management promised a 'special dinner', which turned out to be just a cheap, standard half-board set menu. To make it worse, at check-out they even charged us for the drinks, even though we only ordered a small supermarket-style bottle of water and two flutes of very basic wine just not to take advantage of the situation. When we pointed this out, the receptionist claimed she could only cover the water, but then the manager stepped in, shamelessly lying to us and using the 'internal policy' excuse to force us to pay for everything, including the water. Moving us to a dry room was mandatory since the first one was uninhabitable, so the hotel offered zero real compensation for ruining our documents and clothes. I could talk about a lot of other disastrous things, but I will stop here. I have photographic evidence of everything: the flooded room, the dirty toilet, the broken pool shower wood, and the missing pool tiles. Great musicians and sweet staff, but terrible management and fake 5-star service.

المكان روعه مشكلته الغرف اللي جنبك تسمعه كانّه معاك والبلكونه تكشف على بعض من الأخير لايوجد خصوصيه

كل شي

لا شي