Koh Tao Hillside Resort

Fantastic view.. Too much garbage everywhere

It was very disappointing and the worst stay ever when you see everything on website is lovely such as view and room condition. However, the truth hurts because I experienced below... 1. staff was unhelpful since he asked me to carry my back here and there since he had a motorbike to travel around for servicing. 2. the toilet leaked horribly 3. the curtain was broken and left there behind the sink. I felt uncomfortable at night 4. dusk found and water glasses, toilet rolls are put unordered 5. the aircon was leaking and wet the floor 6. the pool area was horrible because it looked like it had never been cleaned and managed Don’t let beautiful photos fool you. Don’t let the word Covid-19 for excuse to run the business because your business depends on customer trust. ps. I still have photos and everything to prove that my bad experience was true and I will keep them to teach me to be thoughtful when it comes to book a reservation.

Vi besøgte stedet for 5 år siden og der var det klart bedre stand alt er ved at falde fra hinanden nu, men det har stadig den smukkeste udsigt.

The view was spectacular. Everything else about this resort was less then desirable. The entire resort was in dyer need of updates, construction to rebuild things like the docs, stairways, etc and the amenities (pool, pool towels, lounge chairs, etc) were not at all organized or up to standard. For how expensive it was to stay a night (50$) it was not worth it. The location was okay, you could not walk here from the pier, you’d need a scooter most definitely. Because it was on a hillside it was exhausting walking ten minutes up or down each time we needed to go to our hut.

The resort needs maintenance. Pictures shown on the site are at least 15 years old. When you rent a motorbike for 150bath per day you can travel easily to the village for bars and restaurants.

Bed was horrible. A/C barely worked. The people working there were great.

The only positives about this place we’re the view and the workers were very nice. Besides that the place is very run down, they have an ant infestation problem all around the resort, our bathroom smelt like sewage the entire time, air conditioner only went as low as 18°c so we were always hot, lizards in the room, the walk from the room to leave the resort was brutal (and this is coming from two 20 year olds). Overall would recommend staying in the Sairee beach area, more convenient location

Firstly, do not stay here if you are not fit and are wanting to leave the hotel to explore etc. The climb to the top of the hill is incredibly steep and there are safety concerns with makeshift wooden stairs and pipes and other trip hazards everywhere. The hotel has a golf cart which you can use for check in and check out only and the staff will carry your bags for you. I think the hotel should offer a service in between these times as it really was an uncomfortable walk to the top. We had a seafront hut which looked lovely from the outside and had an amazing view of the ocean. The inside was below basic. Air conditioning was poor, the bed and pillows were hard which made sleeping troublesome and we had ants and other insects freely roaming around. A gecko seemed to live within the roof of our hut and was very loud, also not helping the sleeping situation. The hut didn’t seem very secure and we had trouble locking our door. There are several relaxation areas around the resort which have cosy chairs and amazing views of the scenery. The pool area was fine and was a nice place to relax for a while. The pool water was not as clean as it could be but it’s a sea water pool. Pool bar menu was okay, but they should add more vegetarian options and the staff didn’t understand what vegetarian was. Terrible WiFi everywhere. Overall, the worst two night stay of our holiday. Had we not been on a budget I would have left to stay elsewhere. The whole place is tired and needs an overhaul.

Wir haben das Hotel wegen seiner tollen Lage zum Meer hin gebucht. Einzigartige Aussicht aus dem Bungalow, Restaurant und Frühstücksareal...EIN TRAUM!!! Das war es dann leider auch.... Die Anlage ist sehr runter gekommen, Pflege und Wartungsarbeiten sind dringend notwendig. Am fehlenden Personal kann es nicht liegen, es waren über den gesamten Zeitraum kaum mehr als fünf (5) Gäste gleichzeitig in der Anlage. Jede Betonstufe (davon gibt ein paar hundert) ist einzigartig :-) Die Holztreppen verrotten- bin selbst einmal eingebrochen! Nägel stehen heraus, Geländer sind lose!! In den Bungalows tropft es vom Dach her auf die Zwischendecke, diese schimmelt! Meine Matratze glich einseitig mehr einer Hängematte. Preise für die Zimmer völlig überfordert, Getränke und Essenspreise am oberen Ende der Preisskala auf der Insel...selbst für deutsche Verhältnisse ist die kleine Dose Bier mit 3 EURO!!! aus der Minibar überteuert. Frühstück ist sehr Ideen los und einseitig. Zur Auswahl steht Omelett, Rührei oder Spiegelei...eine Reissuppe (als Geschacksträger diehnt Pfeffer !!) ENDE... Am fünften Tag fragt uns tatsächlich der Kellner...warum wir immer das selbe essen...? Diese THAIS muss man einfach lieben!! Fazit: Für zwei, drei Nächte mag es okay sein...länger ist eine Zumutung. Ein Scooter ist dringend notwendig, die Tipps der Dame an der Rezeption zwecks Vermietung dieser Gefährte waren sehr gut! Auf Koh Tao ist sehr viel von Abzocke die Rede, Taxipreise sind unglaublich teuer...Mafia!

natural but not suitable for the elderly It is very good if I can watch the TV and play wifi every area.