The Ecotel Bangkok

The property is located fine, 2km from sukhumvit and 2km from Siam paragon. There also are plenty of Indian restaurants, a 7/11 store, laundry services and exchange centres nearby. Easily accessible from the main road. For a budget stay, it is good.

The breakfast was provided by a caterer next to them. If they had a restaurant too, it would’ve been better.

Breakfast was ok but not great Room was clean Great staff. Staff were very helpful

Location wasn't good Can only find Indian restaurants and Thai around the area.

The staff was really nice. The rooms were clean and all the amenities were there. Very comfortable stay. 10/10 for the rooms and staff. Overall very happy with the hotel and recommend this to anyone looking for budget friendly comfortable stay in Pratunam area

Breakfast was not so great. Would be nice if more options are added like bakery items. Taste of the food was average.

Breakfast was ready at 6::00 Am in the morning

Security guard was Harsh

Very worst hospitality... Morning Breakfast they close by 10..even if you are eating they will switch off the lightings and force you to get out... Breakfast terrible... Male attenders at the reception very rude...our travel agents book this hotel... We communicated this issues to him for which he appologised

The hotel is well located, but windows need to be kept down for privacy. I was a bit hesitant to book this hotel seeing the mixed reviews, but my actual visit made it clear that all the fears were unfounded. The rooms are good, and well furnished, with AC and all the usual amenities (including bathroom slippers). While there are no electric kettles in the rooms, there is a common hot water facility on each floor and flasks in each room. There are a lot of TV channels including many Indian channels. The WiFi is free and fast. The hotel is well located, with good shopping spots within 1 km max, and is surrounded by Indian restaurants. Check-in and Check-out were very smooth, but a B 2,000 refundable deposit is required.

Hello There, I hope this email finds you well. I am writing this email with great disappointment. My friends and I stayed at your hotel on the 20th and 21st of October 2024. Our room numbers were 513, 515, 517, and 544. When we check in, I tried to ask the receptionist to ensure that the rooms were allocated on the same floor if possible. For no reason, the receptionist was mad at me. I requested her to calm down and said that I just wanted to know if the rooms were allocated on the same floor. However, the response from the receptionist and her colleagues was not acceptable. She started shouting at me and my friends. It almost seemed like she stereotyped all the Indian travelers and assumed that she could abuse us. She treated us like third-class people. This triggered me and all my friends. We had to retaliate and raise our voices against your staff. We didn't want such an instance to occur. We were there to have a fun and peaceful holiday. We are spending our money and booking the rooms. I assume we were allowed to request you to allocate the rooms on the same floor. I also understand that you might accommodate our request given the rooms are available on the same floor. The hotel staff could have just said "Please wait" or just "Yes". There was no reason for her to shout at us. I somehow feel like they are similarly treating all the Indians. I am not sure if they are properly trained to handle customers. A front desk executive/receptionist must be educated to talk to customers with empathy. Just because we are from other countries, doesn't give them the entitlement to abuse us. I hope you take adequate action to ensure this doesn't happen in future. Regards, Muthu Kumar Karuppiah Phone#: +91 9790970950