Anantara Chiang Mai Serviced Suites

Maybe we’d been spoilt by previous hotels we’d stayed at in Thailand but this felt like an up market Holiday Inn. Lacking the personal touch, rooms ok but nothing special and too “big” a resort for us. Better hotels in Chiang Mai

Fantastic experience staying here. The team were second to none. Nothing was too much trouble and the quality of food and facilities was outstanding. Thank you so much and we look forward to staying with you again.

Receptionist Bam is very nice. She introduced many scenic spots in Chiang Mai, and she answered to our requests kindly and perfectly.

We had an amazing stay! Very kind and friendly staff especially Bam.

Room at the vacation club was spacious and breakfast was great. Bam’s attention to details was tiptop. She was genuine and very helpful to my entire family.

Excellent experience Especialy The worker Jenny and bam is really kind to us I appreciate to them And beautiful room is so comfortable while we staying I hope one more stay next time visit

Generally the stay at Anantara Chiang Mai is very good. Ms Bam at reception is very helpful to advise on our enquiry. However, the refund of deposit is very slow. We hope this can be improved in the future.

Good location, room, breakfast and excellent service. Bam especially was always helpful and attentive. Thumbs up!

5star service top to bottom..

We (my husband and our friend) stayed in the Antantara Chiang Mai Serviced Suites for a week, with full access to the resort. The location-- although no beach to be found- was perfect for our needs, along the river, near the night market and still very quiet with access to both the rooftop pool and the resort pool. The proximity to the bicycle shop, outdoor adventure possibilities (of which we participated in three excellent tours), massage, and restaurants was perfectly convenient, and still felt like an oasis whenever needed. The pools were exquisite (swam 2+ times a day) and we enjoyed their invitation to participate in the soap carving... and the opportunity to do a different one each day. The most remarkable value was the kindness of the staff, particularly Bam and Bright... When I encountered a panic with my airline ticket, they very generously supported me in my overseas call, to resolve the issue, it was a huge relife. And when we encountered an unforeseen delay in our check out, they (and others, I believe, Bhu or "Paul", and the Apprentice named "Gift") very graciously and smoothly arranged for us to use their spare DEMO apartment, at no extra charge. Every other act of kindness was appreciated as well, but those two actions stood out for us as EXCEPTIONALLY GRACIOUS and appreciated! Even upon bringing our uncut coconuts back to their restaurant, the (often our favorite French waiter, I didn't catch his name) returned to present it cut, on a plate, with a straw each time! I wish to THANK all the staff who made our stay so memorable and pleasant. The atmosphere was royal, including the music and dance every evening 5:30-6:30 pm, their exquisite Golden restaurant boat on the Pier, the restaurant under the palms and extraordinarly tree with lanterns, and use of pools including sunscreen, towels, proximity to bars, as well as he spacious lobbies, and apartment rooms, re-stocked generously each day with fine coffee, milk, water, teas and even flowers! Never noisy, all perfect. And though we rarely splurge for this kind of value, we feel very spoiled to have had the opportunity to stay at such a fine resort, and would say it was absolutely worth it.