Angsana Laguna Phuket

So calm and relaxing

N/a

What an amazing experience! The staff are incredibly friendly and helpful! The hotel is gorgeous! We loved the lazy river and amazing pools! Wow! What an amazing experience!

NOTHING! The hotel is AMAZING!

Breakfast was good. The staff were just amazing. kids area is very good

The rooms were a little dated and, unfortunately, we had a number of issues during our stay. We had to change rooms because the water coming from the taps was brown and dirty. The hotel explained that this was due to the municipal water supply, which I found difficult to accept as an adequate explanation for a hotel of this standard. Although the hotel eventually moved us to another room, the situation was very disappointing, particularly as we were unable to have a proper shower for almost two days. Another major disappointment was the extensive renovation work taking place at the hotel. This was not clearly advertised or communicated to us before our stay. As a result, the main pool was largely unavailable, with only a very small section accessible to guests. This significantly affected our experience, especially as use of the pool was an important part of our stay. Overall, I felt that these issues should have been communicated clearly before booking, particularly the scale of the renovation works and the impact on the hotel facilities

房間真的非常的舒適，而且很安靜。 在住在潟湖旁邊每天早上起來都像是風景。

餐廳貴而且沒有特別的好吃 游泳池和部分設施在整修沒辦法用到全部的設施

The staff were excellent I enjoyed the breakfast buffet We ate at the resort and loved the Azzurra Restaurant

Under heavy construction and renovation. Only one pool open. It was like being on a construction site. We were told they were renovating BUT they failed to mention the extent of renovations. The gym is not as big as the website makes out. Also, we got oil on our feet from beach.

시설이 훌륭하고 깨끗함. 직원들이 아주 친절함

아침 식사는 별로임

high quality place, ver nice staff, beautiful beach, nice restaurants,

Beautiful resort with great activities for the whole family. Accommodation is great and comfortable and the Thai theme throughout is beautiful. Many great restaurants all with fantastic food options. We had a guest that is Celiac and the staff went above and beyond to provide gluten free meals - much appreciated.

Our booking was end of July (low season) and the resort was undergoing major maintenance. This is understandable however, if we were advised accordingly, we would not have been taken by surprise and avoided disappointment. The amazing lagoon pool (main reason we booked) was closed and lots of the accommodation blocks were under complete reconstruction. Meaning we heard building noise, trucks etc. all day long. The hotel did try and accommodate us on the last day of our stay by allowing entry to neighboring hotels, but that should have been offered from day one.

Due to renovations we were upgraded to a 2 bed apartment with a private pool. It was excellent. The staff were professional, happy and accommodating. Pool near Xana was lovely however the other pool was closed for renovations. Buggy and drivers excellent.

We were advised there was some renovations after booking and prior to arrival however we did not realise that it would be extensive and involve half the resort. Seafood buffet was advertised when we booked but not available now and since been removed from website. There was a private function booked at Xana one night and the noise especially the music was really loud.

El millor ,el personal i el tracte. Hem tingut alguns problemes amb l’habitació però el personal ha estat tan amable que ens ho ha compensat de forma meravellosa.De l’excel·lent personal destacaria al Victor,que ha estat en tot moment pendent de nosaltres i de que tot anés bé .