ibis Styles Krabi Ao Nang

Having read the reviews before arriving I was feeling anxious about the stay. However, I honestly cannot fault our stay at the Ibis Styles. We had 2 rooms, a twin and a family, both were cleaned to a good standard and very comfortable. Location is great, set back from a busy ‘strip’ with a wonderful mountain backdrop. The shuttle to the beach is a great addition. A short walk to bars, restaurants and 7 eleven! Breakfast was busy and although varied was not to my taste, a selection of Thai foods plus the usual cereal/toast etc the staff in the area seemed very grumpy and overwhelmed. The pool was fine but seriously lacking in sunbeds for the volume of guests, a small issue as we were out exploring a lot but it would’ve been nice to get back to the hotel in the afternoon to chill by the pool. All in all, do not be put off by the seemingly unfair negative reviews, I would stay there again if visiting Ao Nang.

We stayed here for 2 nights, check in was last min but smooth, we got to our room everything was covered in mould, AC lamp shades and doors. We then had someone enter our room at 7am whilst we were in bed. Immediately called reception who gave no answer to who or what, not only this our connecting door was open when we returned back after a meal. I booked through agoda who said the hotel wouldn’t comply with any complaints or offer any further assistance

This hotel is a dump. Why? The property is dated and dirty with untrained staff. 1. Check-in: Confusion - staff shuffle folders & papers and eventually find my booking - There is no customary welcome, no eye contact, no explanation - Poorly trained staff with zero communication skills is a hospitality no-no. 2. Security: Room key (once obtained) opened another room door! I accidentally swiped the door of the room adjacent and it opened! - The balcony door lock was not secure. Woeful security. 3. Pool: The photos are old and deceptive: Currently, the pool is dilapidated with FILTHY pool furniture, mold covered shower area, filthy $ cracked pool surround..a real turn off. 4. On arrival at room....no towels! Hand soap dispenser empty and dangling off wall. 5. Electrical outlets are circa 1990 -- there is an old multi line pushbutton phone attached to the wall but no place to charge phone and I-pad. 6. Entry to hotel is via a broken, oil stained, garbage strewn driveway - as welcoming as a prison gate. 7. fortunately I had to endure this dump for only one night before moving elsewhere. Go elsewhere is my firm recommendation.

Awful first impressions, the bedrooms and bathrooms are filthy with hair and mould. Patio door would not close tight for air con to work. No place to put suitcases or hang up clothes. This is not a four star hotel more like 2 star. Disappointed that TUI would use this hotel, have put complaint in. First hotel in Phuket was incredible, really ruining what started off as a fab holiday. Staff are friendly though 😊

My wife and I were on our 50th well anniversary to Thailand are we staying at this hotel which was not very nice not very clean the breakfast was horrendous. I would do your self a favour an stay somewhere else.

Twin room booked through TUI to stay for a week no storage in the room and not very clean. Cleaners arrived at 5.30 at night to clean the room not good at all. No cleaning round the pool with at all with tables dirty and worn. At breakfast staff used the mats to remove the food from the table and placed the mat back. No wiping down. After this we didn’t use the buffet breakfast and sanitised hands after we left. Really poor all round

This ol cowboy fell for the pics of the swimming pool and back of the hotel. Four stars meh!! It's on a busy road with workshops to the front banging away all evening. The walls are thin enough to hear the notifications from your neighbour. The breakfast was steamed and overcooked by the time we got there. Tired cramped decor. Bit of a Premier Lodge layout. Ideal for my Muslim friends as there is a call to prayer at five in the morning. Krabi beach was overcrowded and polluted. Mrs Pardner was very ill after swimming here.

The location is great, Hotel is basic. Our stay was for only 1 night here. The room size is small but very thoughtfully designed, had dedicated space for all the essentials. We got great weather here, it was all very cloudy and rainy. There’s a huge mountain at the back of the hotel, which looked stunning with clouds over it. We had 2 of the mountain and pool facing rooms, next to each other and 1 room was the Masjid facing. The best part here was the view and the pool side Massage, it was really really good. On a rainy day when we couldn’t step out, we enjoyed the massage without any walls around us and with the sound of the rain, it was really really good. The buffet is very basic, we got late but didn’t miss much. There are a lot of beautiful cafe’s and eateries at walkable distance, we had a great time there. The Hotel’s proximity is also good to enjoy the night market and the Beach Club’s. It’s a very short ride to any place, mostly are walking though. No complaints about the hygiene, sleep quality or the staff.

Thought I would share with you my experience with a Hotel Stay Booked as part of a Flight Package. I flew to Krabi on 22.10 and had a 2 Night Reservation at the Ibis Styles Ao Nang. To say the Hotel was tired is an understatement, it is in a particularly run down state and has a very poor service, particularly from Housekeeping & Room Service. Please see images of my room, floor of which was super damp upon my wakening up in the morning, I slept with Windows & Doors closed & had AC running @ 25*. Also image of items left lying outside room next door to me, which were there when I arrived 2pm and remained there till my checkout 23rd October. Room Service were unresponsive and informed me they were too busy once I finally received an answer & that I should call to Bar / Restaurant myself to collect my desired items! The staff are rude & uncaring, the property is old and tired and completely understaffed. I checked out 1 day early and made alternative arrangements.

The property is in a great spot, just a short walk to the beach where the light shows happen and also close to the Ao Nang night market. The room was small but super cozy, and I loved the mountain view from the backyard. Food and drinks were surprisingly affordable too—overall a really good value stay!