Merlin Grand Hotel Hat Yai
Terrace with Scenic Views Enjoy the picturesque views from our terrace while staying connected with complimentary Wi-Fi and utilizing our concierge services.
Dining Options and Room Service Savor a delicious meal at our restaurant or opt for the convenience of in-room dining with our limited hours room service. Don't miss out on the option for a delectable breakfast available for a fee.
Convenient Amenities Benefit from amenities like a computer station, dry cleaning services, and a 24-hour front desk. Free self-parking is available on-site for your convenience.
Immerse yourself in comfort at Merlin Grand Hotel Hat Yai, a stone’s throw away from popular spots like Lee Garden Plaza and Central Department Store. Book now for a delightful stay!
Amenities
Location
Hat Yai, ThailandHotel guest reviews
Pleasant · based on 13 reviewsAI summaryMost guests had a positive experience and would recommend the hotel to others.
Cleanliness7.5
Guests appreciated the cleanliness levels of the hotel.Service8.3
Service was generally well-received, with occasional complaints about wait times.Location8.1
The hotel's location was convenient for travelers, with nearby access to amenities.Room7.8
Guests found the rooms comfortable and spacious, with minor maintenance issues reported.Amenities7.2
Satisfactory amenities provided, with mixed feedback on the available facilities.Value for money6.9
Mixed opinions on the pricing, with some guests feeling it was high for the offered services.Food and drink7.3
Positive feedback on breakfast and restaurant services, with suggestions for more variety.
What guests liked
What could be better
Latest reviews
To be honest, it's not "That bad" just that the price will be = to the condition. For a short stay then it's worth it. If u ask me will I return to this hotel? My answer would be why not? It's quite convenience to travellers due to the location of the hotel. Walkable range and convenience store at 2 min walk distance. If the hotel management willing to conduct some renovation, then it would even better.
Only with basic facilities and only 1 lift available
My booking on 8th September 2018 was being revert to the other hotel without my concern. The other hotel that was being appointed to me was not close to the actual stndard for the room that ive been booked before. The night staft also was not friendly as they took forever to gave my refund as they asked me to return to their property tomorrow. As my plan was ruined for the whole night cause at 11pm I need to search for another room for my family to stay for that prticular night. The room that has been appointed to me was a terrible room as the floor was dirty and the room a bit creepy. I am not recommed this prticular hotel to the traveller. Poor service and lack skill of understanding the customer’s thought. They also cant really speaks English and I dont understand Thai language. Overall, poor service and i wont coming back to this hotel anymore.
Wi-Fi internet connection is very poor and most of the time no internet at all.
very good in customer service, other than that I'm did feel good for this hotel, it was too far from the city.When I back to hotel ,I'm been lost 2 time.
Hotelnya baru caj dan bilik sangat bersih，perkerja di hotel semua service bagus .
When I step into the room, the floor was dirty. The condition of bed about 40% well. Unsatisfied with this hotel.
Room was ok in hotel centrally located. Nothing much in direct vicinity. MacDonald's a 500 m walk away. Dim Sum around the corner. Breakfast was a set menu with thinnest slices of tomato and cucumber that I have ever seen. Rubbery eggs.
Room phone faulty thru'our my stay (14days). Showerhead faulty. Repaired aftsr my 12th days stayed.
It is a great location with many choices of local food by just few minutes walk.
