Merlin Grand Hotel
Modern Accommodation with Convenient Amenities
Comfortable Stay : Merlin Grand Hotel offers a cozy stay with a shared lounge and a 24-hour front desk for your convenience.
Delicious Dining : Indulge in a variety of culinary delights at the on-site restaurant during your stay at this 3-star hotel.
Prime Location : Located near CentralFestival Hatyai Department Store, this non-smoking property is close to popular attractions like Chue Chang Temple and Hat Yai Train Station.
Experience comfort and convenience at Merlin Grand Hotel. Book your stay now for a memorable experience!
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Hat Yai, ThailandHotel guest reviews
Pleasant · based on 359 reviewsAI summaryOverall experience varied; positives in location and service but substantial issues affected overall satisfaction.
Cleanliness4.4
Numerous complaints about cleanliness were noted, indicating a significant issue in this area.Service8.4
Staff were described as friendly and helpful, though there were issues reported with the maintenance of facilities.Location8.9
The location was frequently praised as very convenient and strategic.Room6.4
Rooms described as old and had complaints regarding size and comfort.Amenities6.4
Some positives noted, but issues such as limited food options impacted the overall perception.Value for money7.9
General perceived value was acceptable considering room rates but with significant room for improvement.Food and drink5.4
Limited food options reported; disappointing experience with breakfast service.
What guests liked
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Latest reviews
MOHD NURHAZWANTravelled with a group · Oct 14Clean
Far form town
SyahirahTravelled solo · Aug 31The staff is very friendly
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RishaTravelled with a group · Aug 30Place
The shower is broken, shampoo box empty, bed keep running!
MazlinaTravelled solo · Aug 26The staff so friendly Good service
Nothing...
harunTravelled solo · Aug 11Overall is ok
NURUL HAIZATravelled as a couple · Jul 14Value for money, easy to excess city, shopping area and food.
MyraTravelled with a group · May 31The decor at the reception area and room can be improved.
SuhaimiTravelled solo · May 4Reasonable price for 1 night. Easy check in & check out (deposit of 300baht is required). Hotel is easy to find, near a 7E. Clean surroundings, the lobby is spacious. Wifi is available, great connections at lobby & room. The toilet @ lobby is clean (but no bidet). Room is big for 2 people, even the toilet is big. Clean bed. Multiple power plugs (need to use adapter of course). There is a mini fridge to keep our food & drink. Also a TV. Iron is provided around lift/stairs area. Friendly staff. They let us keep our luggage at the lobby because we arrived earlier than check in time.
Aircond is not that cold eventhough at temp 16. Sink in the toilet is clogged, water very very slow drain, up to one point I thought will not drain at all. Shower water pressure so weak. (Unable to take photos of the room because too tired all day)
HaireenTravelled as a couple · May 4Maybe they forgot to make another bed for us. It,s okay.Small matter But the housekeeping late to tidy up the room
Bee BeeTravelled solo · Apr 25Near center town
