I Residence Hotel Silom
Recreation Amenities: Enjoy a fitness center and rooftop terrace. Dining Experience: Indulge in delicious meals at Coffee Shop 10 Floor, accompanied by a bar/lounge. Business Facilities: Benefit from a business center, express check-in/out, and event space.
To book your stay at this central Bangkok hotel, head to I Residence Hotel Silom now!
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Bangkok, ThailandHotel guest reviews
Good · based on 126 reviewsAI summaryExperience varies; positive aspects but significant issues reported.
Cleanliness5.5
Poor cleanliness mentioned; cleaning staff's actions raised concerns.Service6.5
Mixed service experiences; counter staff displayed some significant shortcomings.Location8.5
Conveniently located near train stations for easy access to the city.Room6.0
Noise issues reported; hard beds and unreliable air conditioning.Amenities7.5
Rooftop pool and breakfast quality are praised.Value for money8.0
Good value overall based on location and amenities.Food and drink8.0
Extensive and delicious breakfast buffet noted.
What guests liked
What could be better
Latest reviews
The room AC was leaking very badly & making very unbearable noise throughout the whole night
Bedding was changed only once during my 6 days stay and only because I took it off and put in the bathroom sink, and it was cleared stained w spilled coffe.
Good location nice breakfast
spacious room, nice staff, good price, recommend!
Only there one night, excellent soft bed.
The staff were amazing and the location was super convenient to get around to different places.
The staff have been wonderful, very friendly and hospitable. The area is super close to the metro and markets. It is very convenient to get around. The pool on the rooftop was great too!
The hotel offers good value for money and is conveniently located near a train station that provides easy access to all of Bangkok. A 10-minute train ride will take you to Sathorn Pier, where you can take a boat on the river. The hotel has an extensive and delicious breakfast buffet, and the parking attendant and cleaning crew are super friendly and helpful.
Good location, very good breakfast and serving staff
I used to stay in this hotel more than a decade when holiday in Bkk. This yr i'm totally upset n unhappy w my stay here. Customer service and integrity has dropped tremendously. Counter staff did not pick up phone calls in middle of the night. Have to call 3 times w long wait. When asked to speak to duty manager, i was informed to self call when manager reports work at 9am!! Counter staff should be retrained in hotel hospitality.Security not tightened. Hotel used to have duty security to assure only registered guests stays overnight. On 17 Aug, i was woke up by noise pollution from 3 plus am where china nationals dia opp invited outside friends into room drinking n speaking loudly till 5 plus am. ( i personally witnessed room guest left 5 plus am from my room peeping hole ) Affected my peaceful sleep. Doubtful cleaniness: Witnessed cleaning staff threw bath towels on the floor n act as floor mat in one of the opened rooms when performing room services.Noise polluted corridors by working staff: There is no initiatives from hotel staff that guests are resting in their room. Staff raised voices anytime they like at their own freedoom along staircase area n along corridor outside guests room. They were like villa shouting over from one mountain to another. Irresponsible attitude : Emailed hotel to follow up noise pollution in above mentioned issues to improve on 17 Aug am during my stay n expecting reply b4 i left 19 Aug, there is no response, even when i checked out at counter.
