Novotel Bangkok Sukhumvit 20
Modern Rooms with Free WiFi Access
Novotel Bangkok Sukhumvit 20 - SHA Extra Plus Certified boasts modern and contemporary rooms with free WiFi access, ensuring a comfortable stay for all guests.
Convenient Location for Shopping and Dining
Situated centrally in Bangkok, guests are within a 10-minute walk to various shopping, dining, and public transportation options, making it easy to explore the vibrant city.
Diverse Dining Options and Rooftop Bar
From an international buffet at Food Exchange to trendy drinks at Gourmet Bar and city skyline views at Sky on 20 Rooftop Bar, the hotel offers diverse dining experiences for guests to enjoy.
Book now to experience the perfect blend of modern comfort and convenience at Novotel Bangkok Sukhumvit 20 - SHA Extra Plus Certified!
Amenities
Tags
Location
Bangkok, ThailandHotel guest reviews
2,908 reviewsAI summaryOverall experience was generally positive despite some significant complaints.
Cleanliness6.8
Negative sentiment regarding dirty walls and smelly towels noted in reviews.Service9.3
Numerous positive comments on staff friendliness and professionalism, especially Mr. Natt.Location9.3
Consistently mentioned as a strong point being centrally located in Sukhumvit.Room7.3
Mixed feedback; while some rooms were modern, issues with lighting and smoke ventilation were highlighted.Amenities8.8
General positives like the rooftop bar and pool; however, minor issues with shower performance noted.Value for money8.8
Fair pricing for the location and services provided, despite cleanliness issues.Food and drink8.8
Food service was positively noted without specific negatives.
What guests liked
What could be better
Latest reviews
CalvinTravelled solo · Oct 16The customer service, hotel location, and facility were great!
Would have been nice to have have a microwave, but the staff warmed our left over meals up for us.
GopalanTravelled solo · Oct 11Liked the gym
SuchitraTravelled solo · Oct 8Check in was very easy, the staff was all helpful and polite. Breakfast options were excellent, the room was comfortable and clean. I ordered room service twice which was very tasty and well presented. The 26th floor terrace bar is a wonderful place to watch the sunset from. The best discovery was their in house restaurant Peshwa. They had the most authentic and delicious bhakri, zunka, sabudana khichi and masale bhat! Unexpected bonus for a person from India!
Everything was great.
SamuelTravelled solo · Oct 7Was an overall smooth stay. One of the best in bangkok. Great value for the price.
We had a hiccup with delivery of my bags to the room, but they jumped on it and made it a priority.
JulieTravelled as a couple · Sep 16Staff were excellent. Great location and beautiful room.
Nothing really
ImranTravelled solo · Sep 16It is a great hotel, maybe one of the best value for money 4/5 star hotels near asok/phrong phong.
The hotel feels a bit older, and some of the bathroom fittings are worn down.
Rachel ReeniTravelled with a group · Sep 13The staffs were friendly and the hotel has a nice deco
For 2 days, they took the towel from our room without replacing it. Have to wait 30-45 minutes after that to get it replaced
ZhailanTravelled solo · Sep 16Завтрак отличный (1 день пребывания), тут без вопросов, огромный выбор, вкусные напитки.
В связи с ранним check out (2 день пребывания), я заказала завтрак с собой, который был ужасный, бутерброд на вкус был отвратительный, 2 яблока вместо бананов (на картинке при выборе), бокс был полон одних листьев салатов, как будто вегетарианцы только его и едят. И ещё от постели или матраса пахло сигаретами, хотя отель себя пропагандирует, как номера для некурящих.
EmaTravelled as a couple · Sep 14Je n’ai pas été remboursé de la caution
LeaTravelled solo · Oct 10הכל היה יוצא מן הכלל מלון על רמה גבוהה מאוד קרתה תקלה והתבטל לנו המלון שהיינו אמורים לעבור אליו והיינו צריכים להישאר כאן והם היו הכי מבינים ונחמדים שיש הם לא גרמו לנו לשלם קנס ושילמנו רק על הלילות שנשארנו עוד
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