Best Western Sukhumvit 20

There was some maintenance going on near my room and it made it very noisy

The hotel is clean, comfortable, and pleasant. It is in an excellent location—right in the middle of the bustling main street, yet situated in a quiet alley. You can safely leave your belongings there if you arrive before check-in or depart after check-out. We recommend it.

Noting - see comments below Our stay was extremely disappointing and far below expectations. There was no breakfast available, despite what we expected when booking. Staff support was poor throughout our stay, and when we needed luggage storage, we were told to leave our luggage in the kitchen, which is not an appropriate or secure solution. Upon arrival, we asked for assistance with our luggage and were simply told, "No bellboy." No effort was made to assist us or provide an alternative solution just to make it more clear we arrived with 3 kids . This set the tone for the level of service we received during the rest of our stay. During rainy weather, towels were placed throughout the lobby to deal with leaks or water issues, creating an unprofessional appearance and a potential safety hazard. We brought several concerns to the attention of the staff, but no meaningful action was taken. The room itself contained several dangerous issues, which we documented with photographs and are prepared to share. The overall condition and maintenance of the hotel did not meet the standards we expected from a Best Western property. We also contacted the hotel directly to request a refund or compensation. Unfortunately, the response we received was dismissive and failed to address our concerns. Surprisingly, after ignoring the issues raised, the hotel simply invited us to return in the future. Overall, this was one of the most disappointing hotel experiences we have had, and we cannot recommend this property based on our experience. Our experience was extremely disappointing and far below the standard we expected from Best Western.

Our stay was extremely disappointing and far below expectations. There was no breakfast available, despite what we expected when booking. Staff support was poor throughout our stay, and when we needed luggage storage, we were told to leave our luggage in the kitchen, which is not an appropriate or secure solution. Upon arrival, we asked for assistance with our luggage and were simply told, "No bellboy." No effort was made to assist us or provide an alternative solution just to make it more clear we arrived with 3 kids . This set the tone for the level of service we received during the rest of our stay. Connecting doors can be closed as well During rainy weather, towels were placed throughout the lobby to deal with leaks or water issues, creating an unprofessional appearance and a potential safety hazard. We brought several concerns to the attention of the staff, but no meaningful action was taken. The room itself contained several dangerous issues, which we documented with photographs and are prepared to share. The overall condition and maintenance of the hotel did not meet the standards we expected from a Best Western property. We also contacted the hotel directly to request a refund or compensation. Unfortunately, the response we received was dismissive and failed to address our concerns. Surprisingly, after ignoring the issues raised, the hotel simply invited us to return in the future. Overall, this was one of the most disappointing hotel experiences we have had, and we cannot recommend this property based on our experience. Our experience was extremely disappointing and far below the standard we expected from Best Western.

Le personnel, le calme et la taille du lit.

Manque de prise d'un côté du lit et climatisation un peu bruyante.

Wifi , Oda Temizliği , personel

Televizyon

Great place to stay in Bangkok!

Geceliği 60 USD $ Harikulade bir konum; yatak çok geniş ve rahat, oda temizliği çok iyi ..Fiyat performans olarak bölgenin en iyisi.. Bir daha geldiğimde ilk tercihim olacak .. Personel her konuda yardımcı ve pozitifti..

Herşey çok iyiydi.. Teşekkür ederiz..

J’ai l’habitude de descendre dans cet hôtel et comme toujours il est impeccable. Très bien situé au sein de Sukhumvit il est entre les deux stations du BTS. Au niveau de sa qualité, toujours au rendez-vous et rien à redire. J’y ferai encore de nombreuses haltes. Je vous le recommande fortement.

Fint hotel i en rolig gate, stort rom, rent og hyggelige personale.

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