Mercure Chiang Mai
Convenient Location Mercure Chiang Mai is perfectly situated near popular attractions such as the Sunday Market Walking Street and Nimmanhaemin Road. Guests can easily explore the city and enjoy nearby entertainment options like the Miracle Cabaret.
Modern Amenities The hotel offers non-smoking rooms equipped with LED TVs, tea/coffee makers, and free WiFi. Guests can also relax in the outdoor pool, enjoy delicious meals at the on-site restaurant, and take advantage of the convenient shuttle service to the Night Bazaar.
Scenic Views and Relaxation With a large outdoor pool offering stunning views of Chiang Mai Mountain and Doi Suthep Temple, guests can unwind and soak in the beauty of the surroundings. Additionally, indulging in relaxing massages and convenient room service adds an extra touch of luxury to your stay.
Book your stay at Mercure Chiang Mai for a memorable and comfortable experience.
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Chiang Mai, ThailandHotel guest reviews
Good · based on 317 reviewsAI summaryOverall impressions are generally positive due to cleanliness and staff, tempered by dated rooms and some location/food limitations.
Cleanliness9.2
Multiple reviewers explicitly note the hotel is very clean and rooms are kept tidy despite being dated.Service9.5
Staff consistently praised as friendly, helpful and quick to assist; only occasional mention of a grumpy chef at breakfast.Location6.5
Mixed comments: some appreciate proximity to parts of the city, but several guests find it a bit far from the centre and requiring busy street crossings.Room6.0
Rooms are described as comfortable (good beds) but repeatedly noted as dated, '80s style, and in need of renovation.Amenities7.6
Convenient amenities referenced (supermarket/mini-centre nearby, convention facilities); shuttle to attractions can be limited/full.Value for money8.8
Several guests comment it is good value or worth the price, with the caveat of some higher a la carte costs (e.g., wine).Food and drink7.0
Mixed feedback: buffet and breakfast diversity praised by many, but serious negatives for guests needing reliable gluten-free options and limited hot GF items.
What guests liked
What could be better
Latest reviews
YaniqueTravelled with family · Sep 1It's was overall ok.
Needs a facelift
GenetteTravelled solo · Aug 3I liked the proximity to the city
This is a dated property and definitely 3 star quality. The breakfast didn’t have gluten free bread every day, despite repeated requests. There was very little hot food that was gluten free as most food covered in wheat flour and soy sauce made from wheat. This made it difficult to eat a filling breakfast if you require gluten free food due to Coeliac Disease (which is common across the world with 3% of population unable to process wheat products.) I was limited to eating eggs, yoghurt, plain rice, fruit and salads which was not okay but breakfast without bread for a westerner is not satisfactory.
EricTravelled with family · Jul 15Amazing property. Amazing staff very clean
雅子Travelled with family · Oct 14スタッフがとても親切で助かりました。 朝食も数も充分で味もとても美味しかった😋です。 車椅子で泊まりましたが、スロ―プが有り不便が有りませんでした。
浴室の（トイレの横)手すりがゆらゆらして少し怖かった。
PatrickTravelled solo · Oct 13Personnel très aimable, accueillant
wattsapattTravelled solo · Aug 20ดีมาก สะอาด รสชาติดีมาก
NathalieTravelled with family · Jul 23Petit déjeuner excellent et très diversifié. Le personnel vraiment sympathique et très aidant pour dire ce qu’il y avait à voir à Chiang Mai. Il y a un Top ( mini centre commercial avec épicerie) à proximité. Il y a possibilité de voir des combats de muay thaï au bout de la rue ( dans un endroit organisé quand même)
Malgré que les chambres étaient très propres, elles sont restés figées dans les années 80. Le contrôle des lumières ( et des prises de courant) se font à partir du petit meuble près du lit. Il n’y a pas ou presque pas de prises à proximité du lit, ce qui est embêtant pour faire charger les cellulaires qui servent de réveil matin. L’hôtel est un peu loin du centre ( environ 15 min, donc se fait bien)
ปณิธีTravelled solo · May 23คุ้มค่ากับราคา
ManfredTravelled solo · Apr 8Sehr großes, vielseitiges Büffet, alles vorhanden. Großes, helles Zimmer. Freundliches Personal.
Badezimmer und Frühstücksraum sind in die Jahre gekommen, es benötigt eine Sanierung bzw.für den Frühstücksraum eine Auffrischung, für die großen Reisegruppen aus China wohl in Ordnung, ich kam mir vor wie in einer großen Foodhalle.
MarianneTravelled as a couple · Apr 9Ruime kamer, comfortabele bedden, vriendelijk personeel, supermarkt naast het hotel.
Het is echt vergane glorie, een grondige modernisering / renovatie is noodzakelijk. Het hotel ligt vrij ver van het centrum, je moet veel drukke straten oversteken als je naar de stadsmuur loopt. Als je het transfer busje naar de night market wilt boeken moet je dat voor je verblijf eigenlijk al doen want het is snel vol. Het is ons niet gelukt dit te boeken. Gelukkig is het makkelijk een Grab te nemen.
