The Capuchin Hotel Krabi, Ao Nang Beach
Modern Rooms with Daily Minibar and Free WiFi The Capuchin Hotel Krabi offers modern rooms with daily minibar refills and complimentary WiFi, ensuring a comfortable stay for all guests.
Convenient Location Located just a short drive away from Aonang and Nopparat Thara Beaches, guests can easily access the stunning coastal attractions while enjoying the tranquility of the hotel's surroundings.
Amenities and Services With a 24-hour reception, on-site shops, and laundry service, guests can enjoy convenience and comfort throughout their stay. Indulge in delicious meals, snacks, and drinks at the on-site restaurant, and take advantage of the free public parking available.
Experience the perfect blend of modern comfort and convenience at The Capuchin Hotel Krabi - book your stay now!
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Ao Nang Beach, ThailandHotel guest reviews
Very good · based on 157 reviewsAI summaryGenerally positive family-oriented stays with children enjoying facilities and staff often hospitable, tempered by a severe negative incident for one guest that reduced the overall impression.
Cleanliness9.0
Rooms repeatedly described as clean ('rooms were clean', 'chambre ... propre'), indicating strong housekeeping standards.Service6.5
Mixed feedback: many reviewers praise friendly, helpful staff, but one detailed complaint describes poor reception handling, extra charges and a distressing checkout incident — lowered to reflect that serious service failure amid generally positive interactions.Location9.0
Frequently noted as very convenient: walking distance to Ao Nang beach, night market, shops and close to 7/11 — consistently praised.Room8.5
Rooms described as spacious and suitable for families, though one reviewer reported an uncomfortable bed and misleading photos; overall positive but with isolated quality issues.Amenities9.5
Strong positives for amenities: kids pool, kids club, pool, gym, snooker and other facilities were highlighted and enjoyed by multiple guests.Value for money6.5
Mixed: several guests found the stay perfect for their needs, but notable complaints about unexpected extra charges (including a 1000 baht issue) and fees for an extra bed lowered perceived value.Food and drink9.0
Positive comments on food and breakfast ('Petit déjeuner très complet', 'the food is delicious') indicate strong F&B offerings.
What guests liked
What could be better
Latest reviews
LisaTravelled solo · Aug 27Room was a nice size and clean
We arrived with an agreed total for extra bed and when we got there we had to pay a hell of a lot more ,They said booking.com and not given me the right price .which was not my fault, plus the pool wasn't open the whole time ,still getting restored.
Mohd Nor SafiqTravelled with family · Jun 8Room was spacious, the location is walking distance to both sides of Ao Nang
Shazlin AzmiraTravelled with family · May 30Saya suka semua
None
FrawleyTravelled solo · May 27The rooms were clean and had good features. The available amenities were excellent.
KariTravelled with family · Apr 23My family had a wonderful stay. The kids thoroughly enjoyed the kids pool area as well as the kids club. Of the few we experienced in the area, this was the best kids club we went too. The room was big, with more than enough room for our family of 5. Perfectly located with walking distance to Ao Nang beach, the night market, and everything else you could possibly need. Staff were all extremely friendly and hospitable. Resort was nice and clean too!
No complaints here, for what we needed, it was perfect.
ALEXANDRATravelled with family · Jul 7Petit déjeuner très complet
Pas d'ascenseur pour accéder aux chambres
Marie MicheleTravelled with family · Jul 3Super personnel gentil, accueillant, idéal pour les familles et enfants !
la piscine et le kids club pour les enfants, personnel aux petits soins
Marie MicheleTravelled with family · Jul 3super
top !
AhmedTravelled with family · Aug 20حسن الاستقبال و التوديع
لاشيء
BillalTravelled solo · May 26Niets
Dit was mijn 12de keer in Thailand, maar wat ik in dit hotel heb meegemaakt, heb ik nog nooit eerder ervaren. Bij aankomst wilden we inchecken. We hadden een nieuwe boeking, omdat onze oorspronkelijke reis in april door de oorlog verplaatst werd naar mei. We probeerden dit uit te leggen, maar de dame aan de receptie bleef alleen maar herhalen: “reservation number”, tot uiteindelijk de manager erbij kwam en alles in orde bracht. De foto’s van het hotel bleken helaas misleidend en veel mooier dan de werkelijkheid. Eerst werden we in een vreemde kamer geplaatst, dus gingen we terug naar beneden. Uiteindelijk moesten we nog eens 1000 baht extra betalen, omdat het blijkbaar om twee verschillende hotelketens ging die wel dezelfde faciliteiten delen. Voor dat extra geld kregen we een bed dat bovendien erg oncomfortabel was en pijn deed. Niet al het personeel was vriendelijk, behalve Ali, de badmeester, en een mevrouw van het restaurant. Zij waren wel behulpzaam en vriendelijk. Het toppunt was bij het uitchecken. We besloten vroeger te vertrekken omdat we het echt niet meer volhielden. Terwijl we al in de taxi zaten richting luchthaven, vroegen we nog of alles in orde was en men zei van wel. Bijna aan de luchthaven werd onze taxi plots opgebeld door het hotel met de vraag om langs de kant te stoppen. Mijn kinderen schrokken enorm en werden bang. Ik zei meteen dat ik de politie zou bellen. Pas toen vertelde de chauffeur dat we volgens het hotel nog iets moesten betalen. Ik vind het absoluut niet kunnen dat een hotel op deze manier handelt en mijn kinderen zo bang maakt tijdens de rit. Dit verwacht je niet van een hotelketen. Heel teleurstellende ervaring.
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