Beach Club by Haad Tien

Wonderful hotel on increadibly beautiful and peaceful beach, pleasent room and pools with seaview, but most of all we enjoyed our stay thanks to the hospitality of the hotel staff - a big thanks to mr. Kyaw at the reception for outstanding service. Best hotel so far in Thailand.

This is for the Beach resort and castaway villas. Location, scenery both idyllic but there’s just something not quite right about this place. The beach itself is okay but the amount of rubbish that kept appearing was staggering, not directly their fault, it’s coming from the sea, but when there’s a half-ar*ed attempt to clean it up by the staff from a self proclaimed high end resort you start getting the impression the staff don’t really care much. I watched as two hotel workers picked various bits of plastic trash up, one was a whole plastic container, look at it, then put it back. What’s all that about? It’s rubbish get rid of it. This has clearly been repeated up and down the beach and to me, just serves the purpose of ‘we’re reading comments on Tripadvisor about beach rubbish and will make it look like we’re doing something about it’. Not good enough in my opinion, do better. Mixed feelings on staff, some overly happy, for example bell boys, they know they’re in for a possible tip - understandable I guess, versus breakfast staff who were miserable as hell, no happy Thai sawadeekaa for you it’s too early!! Housekeeping- miserable. Evening restaurant wait staff seemed okay, reception on arrival okay not enthused to see you. Reception staff on two occasions, all males and really not in the mood to help. Is there a pay and moral problem in this hotel? No one really seems happy. Speaking of the evening meal, mixed views on this, we were half-board as there is literally nothing around this place, evening set meal was a separate menu, husband had chicken cordon bleu and potatoes all of which were so over fried less than half was eaten and left. Through the night and into the morning he had a bad upset stomach and diarrhoea. The other meal was massaman curry with mango sticky rice which was delicious. Rooms are okay. We opted for a beachfront castaway villa which is what we got, barely. We were put right at the end of the row of villas which are basically in the rocks, so no sandy beach for you there, just a sh*t ton of washed up hard coral and stones. Only good bit of this was it close to so some nice snorkelling areas (btw snorkelling gear you can’t pick up till gone 10am however from beach bar at 200bht for 10-5pm rental and it’s easier to get a mortgage with the amount of paperwork involved, perhaps the hotel should just leave a pair in every room?) so just be wary when booking, the pics on the website are of heaven walking out from your villa directly onto sand but if you’re at the end of the beach it’s not really that. Villas could do with some modernisation, mini bar was empty, not sure what policy is there, you’re in the middle of no where so thought you’d make a killing on those items? To echo a previous review the TV channels are terrible and with the hotel taking last orders at bars and restaurants then essentially shutting down between 9:30-10pm you’d maybe like a little something to watch and nod off to that’s not Samsung free TV and those constant repeats of hotel inspector, AGT & Gordon Ramsey I mean come on. Mini bar is empty, actual bar is closed so TV and bed it is I guess! You need to do better here please Haad Tien. Or at least allow people to stream or connect their own content to the TVs. Overall just a bit ‘meh’ to be honest. Expected more and have left a bit underwhelmed I’m glad we only stayed 2 nights, any longer I would have moved on earlier for sure. It could be a lot better as a resort. Oh and please add a fitness room/gym.

The pool area and restaurant have a beautiful view and are very clean, which was the highlight of our stay. The beach itself is also very nice. Unfortunately, everything else was extremely disappointing. The location is very isolated. The hotel is far away from everything, and there are no shops, restaurants, or stores nearby at all. You must have a car or rely on taxis to get anywhere, which is inconvenient and adds extra cost. The breakfast was awful, with very limited and poor-quality options. Our room was terrible: it was dirty, there were insects, and the doors did not close properly, which made us feel uncomfortable and unsafe. We asked the reception for a different room, even offering to pay extra, but the staff did not seem to care and offered no alternative or solution. Because of this, we decided to leave the hotel two days before the end of our reservation. Despite the poor conditions and early departure, no refund was offered. Overall, while the beach and views are beautiful, the room quality, service, breakfast, and remote location made this a very disappointing stay. I would not recommend this hotel unless major improvements are made.

The stuff were amazing.very attentive and kind. specially this guy zay. Rooms were clean and had a very nice balcony and shower with rally hot water and pressure. the room itslef was big enough for a couple.the only thing missing was bedside lamps. There were a few issues with noise and a bit of suege smell due to their water system.but ot was only for 20 minuts and then it was fixed as soon as asked.their pool is amazing,the breakfast was very good with lots variety of foods. Their restaurant was incredible,with one of the bests foods we had in Thailand. Everything is a bit pricy for thailand but worth it. The closest town is about 6 minuts down hill with a motorbike and they also had shuttle service daily. The only thing that bothered us was the beach that was really dirty with garbage from the sea,but it seems a problem in koh tao in general,but the hotel could do more to clean it and put enough garbage bins around the property. Deffently recomend this place.

I had a wonderful experience at this hotel, the staff were amazing especially mai at the bar who was really nice! I would recommend this hotel to all family and friends

Had a lovely experience here , would not recommend enough. Bar stuff was so lovely! Good prices and lovely views. Mai at the bar was very helpful as well !

I stayed in this hotel for 3 nights in the room Ocean Balcony. The view is just so pretty but have to walk all the way down from reception so far so I ride bike back to my room more than walking. The phone in my room didnt work so I called reception and he ask me if that moment can someone go check but im not available for that in that moment so i thought maybe when the maid come to makeup room, they would check. Also I’ve got terrible sleep quality. The walls of the room are so thin. I can hear the people next to my room clearly. If they are just talking make a little noise. I’d be understand but they talk so loud all the time and coughing all the time. Also the worst i heard they making love. Every sound tbh. I called reception and he said he will call them to reduce the noise but I believe he didn’t. If he called I’d hear the phone ring from that room. So the day of check out I went to the reception and ask if he even leave my case to the others at all to checking on me if the room next door stop making noise yet. And he didn’t Not even a record of my complain at all. I was so miserable. 3 days didn't sleep at all even I put on my AirPods and use noise canceling. After I told staff at the reception about this they offer late check out but I denied. Why would I wanna stay in the room when people next door keep making noise.

This hotel is great. The staff has a nice service mind. They have a private beach. I recommend it. 💖💖💖💖💖💖💖💖💖💖💖💖

Awful hotel, with an even awful manager. Rooms disgusting, not as advertised. Left after 2 days as couldn’t stay there the full 4. Leaking Aircon Dust in the room Mould everywhere Panels falling off the wall Dirty bed sheets Cracks and marks on the wall Dirty bathroom Gaps in the balcony door allowing bugs in Over priced drinks that are poor Awful breakfast choice Didn’t have sea view as paid for, the list is endless. This is by far not a 4* hotel, more like 2*. Ruined my time in Koh Tao, would not recommend to friends or family and will tell everyone to avoid avoid avoid.

*DO NOT STAY HERE* Me and my partner were due to stay here for 4 nights. We ended our stay after 2 nights and found somewhere else to stay, if we could have left the same day we would have but unfortunately we couldn’t find another place to stay. The rooms are awful. The photos you see online are NOT how the property looks. The room is so run down, the beds are solid, sheets are dirty, floor is dirty, dust everywhere. Bathrooms full of mould, door handles covered in dirt and not cleaned. The air con was leaking, the doors to the balcony didn’t lock properly and also the door itself wasn’t to the floor allowing bugs and mosquitos into your room through the night, we had to put towels down to cover the gaps. The internal doors are covered in crap, walls are chipped, marked and just dirty. We were meant to have a full sea and beach view but it was a partial view, they should clearly advise some rooms as a partial view so the customer is not disappointed. The food and drinks are extremely over priced for the quality. The breakfast option is poor, bugs all over the food. The hotel itself needs a complete make over. The pools are green. We wasn’t alerted that one pool would be unavailable for maintenance until we checked in. We made a complaint within hours of being at the hotel and the manager DaVE didn’t care, all he offered was a room upgrade, which we didn’t accept as we just wanted to leave this place. This hotel is more like a 3* if that, it is not a 4* at all. The location is also awful, you have to get a taxi everywhere, you cannot walk anywhere. We were completely mis-sold when booking this hotel, it ruined 2/4 nights in Koh tao.