Season Palace Huahin Hotel

The location was fine

The staff asked me for money to get my driver's license back. The guy with tattoos

Was bad 😞

Everything

The Seasons Palace looks reasonably good on paper but is barely a 2 star hotel. It is looking and feeling very run down. Our initial room had an extremely noisy air conditioner and next morning we were given a room change. Rooms are on either side of a central hallway and on 1 side, there is a railway line and the other side is the main highway so noise is a constant problem when trying to sleep. I found the beds to be extremely hard but that may suit some patrons. Even with all windows and doors shut, mosquitoes seem to appear from somewhere. I suspect they come from the drain in the bathroom. Wifi was complimentary but was of poor quality when it was working. Breakfast was available for 150 baht per person but you could do much better at the local 7/11 store. It’s cheap and you get what you pay for!!!

Ol, tired, poorly maintained with below average breakfast included. Keep driving is my advice The hotel doesn" t look like the photos, the staff is in no way concerned about the guests and do there best to ignore you.

There are so many unbelievable things to comment about this place, that it could take a year to list all of them. To start, there was said in the hotel website that there is a free shuttle from the hotel downtown and vicerversa, which they deliberately denied along the several emails we exchanged in order to ask for this service. They then just said they cannot use a shuttle service for every time a client needs it, but recognized they had one, just for some concrete events. When we got to the hotel, there was a paper hanging on a wall with that “inexistent” shuttle service and the different timetables it was available. Once we got in the room we had to go and ask to be changed to another one since we booked a swimming pool view one and they gave us a “parking view” one instead. We also booked a stay with breakfast included. We showed the reservation and they denied it was okay, just saying we had not contracted that service, and therefore they did not accept to provide it to us even though we showed them the booking. Apart from all this, the rooms (the two we saw, at least) are in really bad conditions: there are several humidity and mould stains all over the ceilings and walls, that gave the rooms a strong smell that did not go away during our whole stay (DO NOT TRUST THE WEBSITE PICTURES, they do spent much more time taking care of their quality that they did taking care of the quality of the hotel) and they are not properly clean (not going to give many details... There were hairs all over the shower and floors, a chewing-gum on the floor, dead ants on the bed covers, etc.). The swimming pool was not clean either. It had numerous dead insects and tree leafs, and there were other plenty of alive water insects who pleasantly had made of the water of the pool their home. The swimming pool arm chairs were extremely dirty and dusty, and some of them broken. The staff was rude, impolite and hostile during the whole stay, specially when we rented a motorbike and they give us two helmets, one of them broken, and the bike with no gas. We asked them to put gas and they say we had to go to gas station ourselves. Since we literally insisted, the manager sent one of the receptionist to put gas, who literally shouted at him (thai language) and did not even looked at us for the rest of the stay. That said, they said we had to give back the bike with full deposit (they had just filled half of it) when we gave it back. We could keep on going, but we are just going to HIGHLY recommend you NOT to step inside such an unpleasant and negligent place. We don not even think it should be allowed to be open.

Ok place for me, but this hotel very different from picture and very far form 7eleven even huahin city. For take a trip with family i not recommend this place. But if you have a short trip its nice place. Their staff Kim very friendly to us

Das richtige Stopover Hotel für 1 oder 2 Nächte am Weg in den Süden.

Very old and run down. Management does not invest in improvements or upkeep. Dirty and moldy bathroom. Everything is old. Furniture, bed, tv air conditioner etc. Water heater barely warmer than the tap.