The Elysium Pratumnak Pattaya - By SHG

Great staff, very helpful. Nice rooftop pool and sauna. There’s a rooftop bar as well, very nice. It’s not located in a great neighborhood. Some of the views aren’t great. Also, no food on site for breakfast. The units have a small kitchen but you’re only allowed to use the microwave.

Lights didn’t work the first day we got there and they couldn’t fix until the next day so we were moved to another, not as nice room for the first night. We only had two nights so we were bummed that one was spent in a lower, non beach view room. Staff was very nice though.

The property was nice and clean and the staff very helpful, but no restaurant for breakfast which is unfortunate…

Great staff

Beautiful room with a view to match. Quiet and clean inside, plenty of space to relax. Pool overlooks the ocean.

Fantastic modern apartment building and rooms with a sky bar view . Staff were definitely an asset to the business , especially Belle and Mon from the rooftop bar. Overall don’t have any faults .. the Service, cleanliness and aesthetics would definitely make me return. Location ideal , not too far from both walking street and Jomtien.

Was all very good with my stay at elysium, thank you

Nice property, also one of the owner its really a good guy . Definitely they need to improve the service. Cleaning of the apartment is not good, also after days of cleaning the floor was so dirty that i need 10 min every night to clean my feet. There is a kitchen but its forbidden to cook, and I don't remember was written on expedia. Staff's doesn't smile also if you give 1k bath tips. The only smiling guy was the poor guard at the entrance that I think make turns of more than 16 hours because was always there. Good for backpacker's with a bit of money, Definitely not for people's abituated of a 5 star services. Nothing that a good manager cannot fix anyway. The property its good, the service its the problem.

Worst property I’ve ever stayed in. The staff was incredibly incompetent, rude, and lazy. No room service or even a restaurant in or around the hotel. Cold water due to a busted heater that was never fixed, we requested to be shifted to another room with a working heater but they refused. Staff entering the room even though the “Do not disturb” sign is on the door. Room cleaners not showing up till 7 pm and when you ask them to come back an hour later because you’re taking a nap they refuse and say they’ll come tomorrow. Cleaning staff accusing us of stealing towels on our second night in the hotel when the towels were in the toilet. The hotel refusing to give us 4 towels and only agreeing to give us 2 when we had a island trip (we were 4 people and we were renting 2 rooms)

Hotellet er flot. Der er intet at få på hotellet,der er ingen form for restaurant. Du kan ikke få morgenmad. Der bliver sat to små flasker vand 0,25 l hver dag. Alt hvad du havde brug for af vand og div, Må du selv ud og købe. Personalet var venligt men uvidende. Mit valg af værelse er useriøst. Du vælger værelse med havudsigt, men intet fremgår af prospektet om at det er op til 5 sal, hvis din havudsigt skal være bedre med det samme værelse skal du betale meget mere, jeg betalte 8000 bath for at komme op på 16 etage, useriøst. Alt i alt et flot hotel som jeg aldrig vil benytte igen. Iøvrigt elendigt område.