The Sands Khao Lak by Katathani

Jimmy is amazing! We have just returned home from a family holiday and Jimmy took care to arrange all of our trips and dinner reservations! He really went above and beyond to make sure we had a great experience whilst we were in Khao Lak, even though we stayed next door at The Little Shore, sister hotel to The Sands. Thanks so much Jimmy for everything! We had such a fantastic trip 🙏🏻

This hotel was amazing, it was set in lovely spacious lush grounds. There was a relaxed atmosphere and everyone was very friendly. We booked this holiday last minute, but had the nice suprise that it was a swim up room. The photos online do not do this hotel justice, its simple beautiful. Great location too, just a short walk up to main area, so lots of shops and restaurants.

Great location: on the beach and within walking distance to many good restaurants and bars. Friendly staff. Adults-only breakfast for couples and family breakfast for families in separate buildings. Enough seating for everyone. People can come down after breakfast and still get good seats. Water park for kids and adults-only pool as well as other pools.

You must try the candlelight meal on the beach. We had an amazing experience. From the moment we sat down we were treated like royalty by our wonderful Waitress AI. The food was outstanding and beautifully presented. Couldn’t have asked for a better meal or setting. Definitely recommend as overlooking the beach and sunset was spectacular

Beautiful modern hotel part of a complex, with 2 other sister hotels, lies right on the beach. Although it’s a family hotel with busy small water park, it offers adult only areas, such as pool and breakfast. Our rooms were overlooking a small lagoon reservoir with some wildlife you can watch and admire. The buffet restaurant offers variety of food for every taste, with live cooking options. Talai restaurant didnt not impress us. Both restaurants were quite pricy unless you’re on HB or all inclusive. The rooms are cleaned daily, and you can order any missing amenities via the hotel app. We had a lovely warm welcome by Rose. Special thanks to Heart and Shuka for the special touches celebrating our birthdays. You must not miss the duo singers, I could have listened to them for hours, so talented. We left the hotel fairly early in the morning and they kindly offered a packed breakfast to go.

Our kids had endless fun at the water park. I want to truly thank the staff of Talay restaurant for their knowledge of gluten allergy- truly five star service and made my vacation stress free. The New Year celebration was really fun and fantastic food. I will only give 4 stars as we thought the buffet offer was very limited and the hotel generally needs a full renovation. (Older hotel built after tsunami). Might be back if it gets a revamp.

The Sands Khao Lak Resort is a large, well-maintained property offering something for everyone. It features an adults-only pool as well as a main pool, plus a fun children’s water park, making it suitable for both couples and families. The resort has three restaurants, including an adults-only breakfast restaurant, and a well-equipped gym. The junior suite rooms are clean, spacious, and comfortable. There is easy access to the beach with plenty of loungers available. The Talay Restaurant stands out with a good menu, well-presented meals, and exceptional service. While the adults-only breakfast restaurant is a nice concept, the breakfast selection could be improved. All staff are polite and willing to help if any assistance is needed. The resort is conveniently located just a short walk to the main road, where you’ll find many restaurants, shops, massage parlors, 7-Eleven, and minimarts.

It's a shame the beach doesn't have any sunbeds, so not really a great option for beach lovers. I'd have used the beach more had there been beds and it would have reduced congestion / fights for sunbeds in the resort. Pool sunbeds get taken up very quickly in the early morning. Breakfast is hell in peak times. The pools are OK, one is adults only and always empty. Shame they don't make it open to all and therefore more pool space for all. Easy walk to the mains trip for dinners & evenings out. Eat out rather than the hotel as the hotel is expensive compared to the strip. We paid 3000 bhat for a family of 6 to eat 3 courses and drink on the strip, but was double this for less food inside the hotel. Overall it was average. All staff are nice and helpful, but track carefully anything you put into laundry. We had missing /lost laundry sadly, but they did accept responsibility and we got a small refund (but didn't cover the cost to replace) but was a nice gesture that we didn't have to ask for specifically. it's a big hotel and spread out, so be prepared to walk a lot within the site. Wouldn't recommend for elderly or disabled personally.

Had fun at The Sands. Two swim up bars - would have preferred they open earlier but maybe that’s the holiday me talking…. Kids club was good. Staff lovely. Water slides switched operational hours with the lazy river. Lazy river was sped up (fastest one yet). Cleanliness wasn’t fully there. Housekeeping sometimes missed our room as it was at the end of their row. We got a family room with pool access which we enjoyed more than we thought we would, glad we made the gamble. Thought the cost for our week was a little steep for what we got. Take into account our Aussie dollar not so strong, peak time and the NYE surge pricing maybe it wasn’t steep?

Absolutely beautiful hotel. We stayed at Christmas & the lights were amazing. Everything was clean and staff were helpful & friendly. My daughter & I are coeliac and chose this hotel as it has a gluten free (gf) menu so I will focus on this as many reviews cover other areas. Good gf options for breakfast. We were given a form at check in where we could select the night before what gf options we wanted so we didn’t need to risk the buffet. Everything from eggs to gf pizza! A good selection of muffins, cakes and gf bread. Pancakes were delicious. French toast more like bread than toast so we only had once and didn’t like the gf cornflakes but after a few days we found what we did and didn’t like. Then had lots of gorgeous fresh fruit from the buffet. A few Thai lunch and dinner options. Tip - you need to say you want things spicy if you like what we would consider ‘English Thai spice levels’. We said ‘a little spicy’ the first time thinking it would blow our heads off and it was bland with no spice at all as they seem to ‘over compensate’ for tourists. Lots of gf options in the nearby town and it’s a great location.