Tuana Hotels The Natural Resort
Oasis Tropical : Plongez-vous dans l'ambiance tranquille du Resort Naturel, à quelques pas de la plage de Patong. Appréciez la verdure luxuriante du jardin tropical qui entoure la propriété.
Confort et Commodité : Détendez-vous dans des chambres climatisées avec balcons privés, carrelage rafraîchissant et équipements modernes. Faites un plongeon dans la piscine extérieure ou savourez un repas traditionnel thaïlandais au restaurant sur place.
Explorer et Se Détendre : Avec un service de navette gratuit vers la plage et un accès facile aux attractions populaires comme le centre commercial Jungceylon, le resort offre le parfait équilibre entre exploration et détente.
Vivez la beauté de Phuket au Resort Naturel. Réservez dès maintenant pour une escapade tropicale inoubliable.
Équipements
Tags
Emplacement
Patong Beach, ThaïlandeAvis des clients de l'hôtel
Bien · sur 165 avisRésumé par IANumerous negative experiences leading to a very poor overall impression.
Propreté4,7
There were multiple mentions of unclean rooms, including dead insects and low hygiene standards.Service6,7
Staff conduct was reported as rude and unprofessional, with claims of attempted scams.Emplacement10
Location was not directly criticized, assumed to be reasonable based on positive mentions in reviews.Chambre5,7
Rooms described as uncomfortable, with issues like ants, sewage smell, and hard beds.Équipements8,7
Amenities were mentioned positively in one review, suggesting decent facilities.Rapport qualité-prix5,7
Frequent mentions of unfair charges and feeling scammed lead to a low rating in this category.Restauration9,7
Not specifically mentioned, defaulted to 'Standard quality for this hotel tier'.
Points forts
Points à améliorer
Avis récents
ArthurVoyage en solo · May 6L’hôtel nous a dit et facturer 700THB pour avoir « perdu » 2 serviettes de douches et nous a également facturé le nettoyage des serviettes. Comment facturer un lavage pour des serviettes sois disant « perdues » On a pris une douche, les 3 occupants, juste avant donc il y avais les serviettes on ne se sèche pas à une pour 3 ! Quand on est arrivé lors du Check out, on nous a dit de patienter 10mn, pour ensuite nous dire qu’ils nous facturaient et ensuite ils nous on fait revenir constater le nombre de serviettes. Depuis le début du séjour le personnel est désagréable, regarde mal etc. Il y a énormément de choses à revoir dans cet hôtel On est des étrangers oui mais on est pas des pigeons
stranglerVoyage en famille · Mar 12Très salle mauvais accueil j ai choper 1 stafilocoque
stranglerVoyage en famille · Mar 7Rien
Rien la douche ne fonctionne pas bien la Clim aussi
LamiaVoyage en groupe · Jan 15Géolocalisation top
Personnel très incompétent difficile d’échanger avec eux . Climatisation très faible dans les bungalow. Pas assez de transat dans les piscines . Humidité dans la salle de bain.
CeliaVoyage en groupe · Jan 11Emplacement
L’établissement ne prend pas la carte bleu pour payer. La chasse d’eau des toilettes a fonctionné une fois sur deux pendant 10 jours. Le jet d’eau de la douche n’a pas beaucoup de puissance. Le peinture du balcon était catastrophique.
NajeebVoyage en couple · Jul 17I had a pleasant stay at Tuana Hotels The Nature Resort. The hotel was clean, peaceful, and surrounded by beautiful greenery. The staff were friendly and helpful, and the location was convenient for exploring the area. Overall, it was a relaxing stay and good value for money. I would happily stay here again.
It would be great if the hotel could provide complimentary amenities such as slippers and dental kits to enhance the guest experience.
ALESSANDROVoyage en solo · Jul 3
stephenVoyage en solo · May 25The room good tidy House keeping excellent Pool Good location
I stayed at this hotel for 10 nights in a Deluxe Room and, unfortunately, it was by far the worst hotel experience I’ve had in Phuket. The biggest issue was the overwhelming number of mosquitos. It was impossible to enjoy the terrace because you simply could not sit outside without being constantly bitten. Basic amenities were also missing — there were no toiletries provided, not even soap, which is unacceptable for a hotel charging premium rates (and without breakfast included). The Deluxe Room was significantly smaller than it appears in the photos and did not fully match the advertised images. Considering the price we paid, the value for money was extremely poor. Service was essentially non-existent. Almost every request was met with a flat “no,” with no effort to assist or accommodate guests. As an example, I politely asked to use an empty room during the night for a short business meeting and was refused outright, even though the space was clearly unused at that time. There was no willingness to help or find solutions. Communication was also difficult due to very limited English among staff. The main pool was visibly dirty, further reflecting the overall lack of proper maintenance and care. The only positive aspect of our stay was the cleaning staff member, who was kind, smiling, and the only person who made us feel somewhat welcome. Having stayed in multiple hotels across Phuket, I can confidently say this was the worst experience by far. I would not recommend this hotel.
UĞURVoyage en solo · Jan 14Temizlik görevlisi hariç bütün personel berbattı sadece oda temizliği yapan hanımefendi çok iyiydi
