Centara Reserve Samui

We had a wonderful stay at Centara Reserve Samui. The hotel territory is absolutely beautiful — very green, peaceful, and perfectly maintained. Every corner of the resort feels luxurious and relaxing. The restaurants were excellent, with delicious food and great atmosphere. The breakfast was truly outstanding, with a huge variety of fresh and tasty options every morning. We also really enjoyed the beach, which was clean, beautiful, and perfect for relaxing. The gym was another highlight — modern, spacious, and very well equipped. What made our stay especially memorable was the incredibly attentive and caring staff. A very special thank you to Few for her kindness and genuine hospitality. She made us feel truly welcome and took great care of us throughout our stay. We would definitely love to come back again!

We had such a great stay at Centara Koh Samui, and a big thank you to Michelle Tang for making it extra special. She was super responsive and genuinely helpful the whole time, always quick to reply and happy to help with anything we needed. From arranging rides and booking spas to setting up water sports and restaurant reservations, she made everything so easy for us. You can really tell she cares about the guests. Thanks to her, our trip felt smooth, relaxed, and really memorable. We’re very grateful!

Centara Reserve Samui is an overall great 5-Star Hotel to stay at in Koh Samui, Thailand. The staff members are great all-around. Special shout out to the following staff members: Jean for taking care of my wife and me and providing us with his WhatsApp and coordinating events for us. Aly for checking up on us to make sure that we were always taken care of and always having a smile on her face. Wendy for being very professional and always having a smile on her face at breakfast. Oliver for taking my breakfast recommendations and turning them around the next day. Plapla for taking care of my wife and me due to some inconsistencies at breakfast. Field for taking care of us at the pool ranging from food orders to moving the umbrella shade when asked. Kelly for taking care of my wife's Anniversary and Birthday products. AOM for being meticulous in her work and taking care of my wife's face towels when asked. The above named staff deserve additional cash and non-cash awards for their hard work and contributions to make Centara Reserve Samui a great place to stay, eat, and enjoy the scenery. The negative that I have is that my wife and I felt that there were some inconsistencies during breakfast that involved the service and food but it was taken care of the next day and they were minor issues. The only criticism I would state is the breakfast food can be inconsistent at times. The bakery products were okay on the 1st day, good on the 2nd day, and fairly good on the third day. But this doesn't take away from the hotel experience. The hotel staff did an awesome job taking care of my wife due to this being our 10-Year Wedding Anniversary and her Birthday trip. They know how to coordinate for events, what products to use and how to treat guests. I was pleasantly surprised with how efficient and friendly the hotel staff were. The hotel also upgraded our room and provided a deep cleaning before we moved into their Ocean Luxury Room. The ocean views were great and the room was spacious and very comfortable. Centara Reserve Samui is in the heart of Chaweng and there are many restaurants, massage shops, etc. around area. The views are great and the beach is right outside the hotel. This hotel is a must-visit!

I would like to sincerely thank Michelle for her outstanding service and warm hospitality. She was extremely helpful, attentive, and made the entire experience smooth and enjoyable. Her professionalism and positive attitude truly stood out. I would also like to commend the resort for its high standards and exceptional quality. My stay at Centara Samui was truly the highlight of my vacation. The atmosphere, facilities, and overall experience were outstanding and made my time there unforgettable. I highly appreciate everything and would be delighted to return again.

My partner and I recently spent eight nights (April 10–18) at the Centara Reserve to celebrate our engagement, and it absolutely delivered. If you're looking for an upmarket, "Hamptons-meets-the-tropics" aesthetic, this is the place. It is incredibly picturesque and worth the money. The Room & Privacy We opted for the private pool room, which was impeccably clean and modern. One thing to note is that this is a large establishment and it was quite busy during our stay, so the resort as a whole doesn't necessarily have a highly secluded, private feel. That being said, you can absolutely find privacy where it counts—our room was brilliantly designed so it couldn't be looked into from the outside. The unlimited minibar is a fantastic perk, but it’s the little touches that really won me over. I asked them to swap out the standard Coke for Coke Zero, and it was done without a moment's hesitation. That frictionless service sets the tone for the whole resort. Dining & Drinks The food options are great across the board. Salt Society was a clear standout for us—the food is amazing, and they serve several flavored salts (do yourself a favor and try the smokey salt). The Gin Run, located right off the reception, is a small but incredibly classy cocktail bar. Very up-class with superb execution. Breakfast was solid, though if I had one minor critique, the number of rotating items felt a little limited over an eight-night stay. Facilities & Spa The main pool area is simply amazing. We also took full advantage of the spa. It is unreal, and they run daily promotions on certain treatments which makes it even more appealing. Highly recommend booking a session. Songkran & Location Being there during Songkran was a major highlight. The resort hosted a cultural Buddhist blessing on-site; the staff were genuinely eager to explain the traditions and get us involved, which was a really special experience. Afterwards, they threw a fantastic, fun water fight out on the lawn. Location-wise, to have this level of luxury right on Chaweng Beach Road is unbeatable. You have loads of shops and local restaurants just outside the door, and it’s roughly a 20-minute walk to Central Samui. Standout Service A massive call-out to the incredible reception staff for being absolutely awesome. Nothing was too much trouble for the team, including going out of their way to help us sort out a photographer to capture our engagement. Thank you to the whole crew. 100% would go back. Worth every cent and highly recommended.

wow...everything has been absolutely fantastic, the staff were all amazimg and so helpful , the hotel is beautiful, set in amazing grounds on the beach, the food is wonderfully cooked and presented. Maybe evening time entertainment could be a little livelier.. its a shame, its a beautiful place however goes really quiet in the evenings. We can't find any fault with this hotel at all. We will be back for sure and as soon as possible.

Centara Reserve is not just a fabulous holiday destination……it’s our happy place. Even before our recent wedding celebration with 80 of our closest people, we’d already fallen in love with the stunning resort, the perfect beachfront and the warmth of every visit and every staff member who continually go above and beyond. Five visits in, we adore it even more. Already counting down the days to our next trip. So many staff members to mention however a special shout out to Sai, Khai, Paul, Bao, Zindy, Few, Yacht, Peter, Kelvin, Neil and PlaPla.

We just spent 14 day at this resort my second time .

Location is fab. Resort is lovely we had a swim out room which kids and I loved. Breakfast was amazing and staff were so lovely

We recently returned from a family stay at Centara Reserve Samui, and it truly deserves its 5-star reputation. What stood out the most was how proactive the management is. After our first day, I filled out a feedback survey mentioning a broken handle on the bathroom door. By the time we returned that evening, not only was it fixed, but they had also left a lovely fruit platter as a gesture of apology. That’s how you handle guest relations! Another example of their top-tier service: my son had a very early flight at 6:00 AM. When he went to the lobby at 4:30 AM, the team already had a breakfast box waiting for him, including a fresh cappuccino. It’s these small touches that make a huge difference. A special thank you to Sao at the front desk, who was consistently brilliant and made us feel so welcome. The resort itself is stunning, and the spa is easily one of the best we’ve ever experienced—massages were world-class. I do have two small points for improvement: Pool Safety: In the main pool near the bar, the steps inside the water aren’t clearly marked. I actually slipped into the deeper section a couple of times because I couldn't see where the ledge was. Some marking on the edges would be a great safety upgrade. Housekeeping: For the first two days, the room wasn't cleaned until after 4:00 PM, which was a bit late for our schedule. Regardless of these minor issues, the overall experience was fantastic. We had a wonderful time and would definitely recommend this hotel to any family looking for luxury and great service in Samui.