Na Tara Resort

Nice place for relax and escape from people but quite far from restaurant. Cleanliness must improve especially at the corridoor and balcony. Staffs were nice but the front desk is empty sometimes. Please make sure you have your own car before choosing this resort.

My friend and I booked this room via Agoda and the photos are misleading, especially for the standard rooms with 2 single beds, i.e., I HAVE SEEN CLOSETS BIGGER THAN THIS ROOM!!!!!!!!!!!!!! Seriously, the room was unbelievably small, where you could not pass another person at the foot of the bed to go outside the room or to the bathroom. Worse, we had an insect (they looked like ants, but smaller) infestation leading from the sliding glass door to the bathroom. Hotel staff came by and sprayed insect repellent to rectify the problem, but we could not enter our rooms until later that evening and frankly, I could still smell the insecticide. There was no way, no how, my buddy and I were going to stay at this resort pass this one night (we had booked for 4 nights). Fortunately, the hotel desk manager understood the problem and immediately took action to upgrade us to a larger room near the infinity swimming pool. Regardless, we still had to sleep in this uncomfortable room the 1st night. The other major issue at this hotel is the incompetent restaurant staff. No one speaks English and coupled with their terrible service, where for example, you might get one of the dishes you ordered, they haven't brought out the silverware, napkins, or your other guests meals. Every thing was done piecemeal . . . One plate came out . . . five minutes would pass and another plate would come out, etc., etc. There is only one waitress and she is overwhelmed. I actually felt sorry for her, but quite frankly, she has no business serving customers because she has zero training. Here is what occurred during breakfast and dinner when we had meals at the restaurant: 1. My buddy and I ordered something and she brought out 4 beers. Both of us don't drink, I forgot what we ordered, but it certainly wasn't beer. 2. Another time, we ordered something that was spicy and asked that the dish not contain hot peppers, i.e., make it non spicy. Yes, they screwed it up and it came out spicy. 3. In lieu of the above, the one person who speaks fluent English at the hotel desk - we asked her to tell the waitress what we wanted, i.e., a non spicy version of a shrimp salad. Again, they blew it and we received a spicy shrimp salad dish. 4. As I alluded to above, too many times to remember, they forgot forks, spoons, napkins, etc. Additionally, if you ordered more than one dish - you would have to wait an inordinate amount of time for the dishes to come out. They never came out together. 5. The same cook works at the Coffee bar at lunch and I ordered shrimp and rice, with cucumbers. I got the shrimp and rice, but no cucumbers and only when I complained, did she correct the order. I think part of the problem is that the hotel is located on the other side of the island, where no one lives. Consequently, all the workers are very low paid and live on the resort grounds. They are also overworked. The same people working all day and all evening are the same people you see the next day. Hard to explain, but they do not have many staff people at the hotel. Worse, none of them are trained in Western hotel and restaurant standards/practices. Consequently, the service is terrible. The resort does have inexpensive motor bikes (250 baht a day), so transportation to the more busier side of the island is possible. That being said, I would only recommend this place to romantics who want to get away from it all.

We have been here many time for coffee, All the time staff very friendly and smiling to customer make as very happy everytime when we come ( before ) 🙂🙃 But this time was very bad services from staff in coffee shop she was look like angry all the time and speak to me like she don't care. This time we really unhappy and we will not come back anymore.... 👎👎👎

Hotel vraiment adapté pour des touristes locaux et non pour européens. Le personnel ne parle pas anglais. Pas de manager sur place, les employés font de leur mieux mais dans leurs limites. Chambre confortable et bonne literie, mais la propreté n’est toujours là. La piscine n’est pas très propre. Manque d’entretien en général de cet hôtel. Le petit dejeuner est compliqué et sommaire (pas de sucré). Le restaurant ne propose quelques plats locaux mais la plupart d’entre eux ne sont pas disponibles. Pas de baguettes pour les plats thaïs! Loin de tout, il faut 30 minutes pour aller à la première ville ou supermarché en scooter. Les taxis ne se rendre pas facilement de ce côté de l’ile et coutent cher pour un trajet (entre 800 et 1000 baths.) Parfait pour des locaux mais hotel à éviter.

Fint og charmerende hotel. Vi var her i højsæsonen og var nærmest de eneste. Hvis man vil have fred og ro, er dette det rigtige sted. Maden på stedet er dog ikke særlig god. Morgenmaden er tæt på at være forfærdelig. Der er to muligheder at vælge imellem, og det er altså ikke særlig inspirerende. Der er intet i nærheden du kan gå til, så du bliver nødt til at leje en scooter, og køre til alt. Vi kørte 150 km på 2 dage, og vi var kun på østsiden. Manageren var dog sød at hente os ved færgen, samt køre os hen til scooterudlejningen og sætte os af ved færgen igen, hvor vi så tog en taxi til White Sand hvor der er mere liv.

Air conditioning has serious health implications, wet mouldy smell when activated, the roofing areas where the units are located are covered in mould including some of the resort walls. Tired run down hotel with staff just going thru the motions. WIfi not working properly, cable tv not at all, resturant tired and dirty, 6 seafood items on the menu 4 unavailable, un manned bar, consider other hotels. In the local tourist magazine this hotel doesnt rate a mention we had a ten night stay booked and lasted one. I would be suprised if it still operating in 6 mths ......

Booked this "luxurious, best hotel on the island" for 10 nights and lasted one. The airconditioner was blowing mouldy smelling damp air, informed reception 20 mins after checking in, asked for a candle or something to remove smell while we aired it out. Staff couldnt care less, no candles, I checked the roof where the airconditioners were located and completely covered with mould over everything including resort walls. The advertised wifi didnt work properly, the advertised cable tv wasnt working at all, the shuttle bus didnt actually belong to the hotel, it just randomly drove past. We were sent from the coffee shop to the resturant who sent us back to the coffee shop when we tried to purchase a drink to celebrate our holiday, there was an open bar completely unmanned ast the same time, we attended the resturant for the evening meal, drab and dirty, 6 items of seafood on the menu , of which 4 were unavailable, what food we recieved was excellent. The list wine list was also unavailable apart from the most expensive. we were the only customers in the resturant, i asked for a glass and they had to clean one. I have some experience with cooling towers and i believed this to be a completely unacceptable health risk. in regards to the air condtioning. Other side of the island is the only place to be. We recieved no refund, and no help no support from the the booking agents, this is a run down hotel where the staff are just going through the motions, It wont be open much longer

Wanted to try 1 nite on the other side of the island. This place had good reviews and was the most expensive per nite so figured it was good. Problems: No wifi working. Had not been working for a long time. Bad smell in rooms. Mold and peeling paint in hallways also with bad smell.. Stained, dirty, wet moldy smelling sheets and towels. Poor AC with bad smell. Hard Bed. We left after 1 hour.

This is a nice resort with very helpful staff. The view is incredible. If you want to party, maybe this is not the side of the island for you, but it's great to relax. 5 star service all the way.

Jätte mysigt hotell med serviceinriktad och trevlig personal. Nam som serverar i restaurangen är helt underbar :)