Aloha Hotel Hat Yai
Luxurious Accommodation Make yourself at home in one of the 189 air-conditioned rooms featuring refrigerators and minibars. Enjoy the LED televisions and stay connected with complimentary wireless internet access. The private bathrooms with showers feature complimentary toiletries and hair dryers.
Delicious Dining Options Experience authentic Thai cuisine at Aloha Restaurant, which includes a bar/lounge for unwinding. Take advantage of room service or indulge in cooked-to-order breakfasts available daily.
Convenient Location With a stay at Aloha Hotel Hat Yai, you'll be centrally located just a short walk from popular attractions like Lee Garden Plaza and Central Department Store. Explore the nearby shopping destinations and easily access Hat Yai Intl. Airport for a seamless travel experience.
Ready for a relaxing and enjoyable stay? Book your room at Aloha Hotel Hat Yai now!
Amenities
Location
Hat Yai, ThailandHotel guest reviews
Good · based on 98 reviewsAI summaryOverall experience reflects a mix of sentiments.
Cleanliness6.4
The hotel infrastructure is quite old.Service8.3
Standard service quality for this hotel tier.Location8.4
Standard location quality for this hotel tier.Room6.3
Mattress not comfortable.Amenities8.3
Standard amenities quality for this hotel tier.Value for money8.3
Standard value for money for this hotel tier.Food and drink8.3
Standard food and beverage quality for this hotel tier.
What guests liked
What could be better
Latest reviews
Mattress not comfortable Counter staff not friendly The hotel infrastructure is quite old No hotel facilities
Will come back ae family suits.
Good location
ivanng86Travelled with family · Apr 13Updated Summary of Complaint – Aloha Hotel Hatyai (April 13, 2025) During the Songkran Festival on April 13, 2025, Aloha Hotel Hatyai shut down celebrations prematurely at 9:30 PM, despite guests participating respectfully and offering to pay for water usage. When guests expressed disappointment and requested to continue the celebration in a considerate manner, the lady manager responded rudely and told guests they should stay at another hotel if they wanted to enjoy Songkran. Her dismissive and arrogant attitude showed a clear lack of respect for Thai culture and hospitality. This incident created an uncomfortable atmosphere and left many feeling unwelcome during one of Thailand’s most meaningful festivals. It was a deeply disappointing experience, not representative of the warm and inclusive spirit Thailand is known for.
Very nice
Location is good. The hotel facilities are bad. 1. No water heater for the first day, after complained for few times, managed to have water heater for my 2nd and 3rd day. The last day, again no water heater. 2. Wifi is super unstable and weak in connection. 3. Room is dirty, we change to another room but still it is dirty. 4. Noisy, we can hear people talking from the room next door.
JuneAdmodisastroTravelled as a couple · Jul 28My husband & I have been staying in this hotel every time we visited Hatyai. Over 6 times already, I think. But the service is getting from bad to worst. They didn't fumigate the room. Ants crawling everywhere in the room and including crawling onto my laptop. When I told the receptionist about this, he smirked and said who ask you to bring food to the room? We were like, huh?? We traveled around Thailand and half of this planet but never had ants problems due to fruits and snacks in the room. Only in Aloha Hotel Hatyai. The guy receptionist is cocky and not friendly at all. Ask him any questions the same answer you will get. No, Cannot, I don't know. He should not work as a front liner if he is not willing to deal with humans and the public. Even with broken rails in the toilet (picture attached), we can still tolerate the poor upkeeping but now, we no longer can tolerate this behavior and poor service anymore. Not going to stay in this hotel in the future. Plenty of other good hotels with good service in Hatyai that we can book and stay
Very good overnight stay Kindly upgraded by very pleasant staff Had a big tv/sitting room Would recommend as an alternative to train station hotel 5 mins walk
Centrally located clean. Price is also very reasonable. Was also given a upgrade.
Overall our stay at Aloha hotel is pleasent. Really appreciate that they accept to proceed for check in when we arrive at hotel around 10.00AM. The cons maybe can do some maintenance on their window. When there is a wind blow, there is a loud thud. Will stay there for my next trip to hatyai!
