The Train Hotel Hatyai

Convenient Location Located just 3 km from CentralFestival Hatyai Department Store, The Train Hotel Hatyai offers easy access to popular attractions such as Hat Yai Train Station and Chue Chang Temple.

Comfortable Accommodation Guests can enjoy a comfortable stay in this 3-star hotel with amenities like a terrace, free private parking, a restaurant, and a bar. The hotel also provides free WiFi, room service, and a 24-hour front desk for convenience.

Nearby Attractions Explore the city easily as the property is only 400 meters from the city centre and close to landmarks like Hat Yai Clock Tower and the Golden Mermaid Statue. Book your stay at The Train Hotel Hatyai for a memorable experience.

12Sleeps

1Bedrooms

1Bathrooms

20Area

1Min nights

Amenities

Air conditioningBarElevatorLuggage storageParkingRestaurantRoom serviceWheelchair accessibleWi-Fi

Location

Hat Yai, Thailand

Hotel guest reviews

7.0Good · based on 997 reviews

AI summaryGenerally acceptable for short stays or transit: good location and service, decent value, but impacted by maintenance, amenities and some comfort issues.

Cleanliness6.0
Mixed signals: some reviews note clean rooms, but others call for improved cleaning and replacement of towels/pillow covers; curtains and general upkeep were criticized.
Service8.5
Staff repeatedly described as friendly, helpful and supportive (assisted with luggage when lift failed); overall service sentiment is clearly positive.
Location8.5
Strongly positive: repeatedly noted as very close to the train station, Hatyai Junction, 7-Eleven and convenient for transfers; some notes about darkness at night and train noise.
Room6.5
Rooms are described as spacious and cosy, but recurring issues with mattresses (too soft, uncomfortable), occasional squeaky beds and dated decoration reduce the score.
Amenities5.5
Several concrete complaints: lift frequently out of order, air-conditioning sometimes not functioning, no hot water in places, no slippers or tea/coffee provided and fridge issues.
Value for money8.0
Frequently described as cheap and good value for the price, appropriate for a short stay or transfer night.
Food and drink6.0
Limited mentions: nearby food scene is accessible, but guests noted difficulty finding late-night options; no in-room F&B provisions (tea/coffee) were provided.

What guests liked

Excellent location near train station and Hatyai JunctionFriendly and helpful staffGood value / cheapSpacious, cosy rooms in many casesEasy access to 7-Eleven and local transport

What could be better

Inconsistent or poor amenities (broken lift, no hot water, no slippers/tea)Air-conditioning or refrigerator not functioning in some roomsMattress problems (too soft/uncomfortable) and occasional squeaky bedsProperty is rundown in places; towels/pillow covers need replacementNoise from passing trains and some safety concerns (stray dogs, dark at night)

Latest reviews

Nur AkmalTravelled solo · Sep 137.0

Close to city

Not that clean

AlexTravelled as a couple · Aug 319.0

Great Location at the train station.

The hotel is connected to the train ststion, making it extremely conveinant to gst the train in early morning. The hotel met all the expectations. Comfortable bed, hot water, clean room, working A/C. It may look rough on the outside and maybe be a budget hotel. But it is perfect for anyone passing through the city.

RoystonTravelled solo · Aug 275.0

Staff friendly close to station and city

Was not very clean ,mattress was stained ,I had go out buy cleaner to do bathroom ,was kettle but no cups ,had to defrost the fridge , 😞

NADIAH BINTITravelled solo · Aug 273.0

Will not repeat to stay here again

Got minibar in the room

Shower water pressure very slow.

AlannaTravelled solo · Aug 251.0

Vile, rotten, filthy.hole of a.hotel.

The location was easily accessible, near to the nightmarket for shopping and dinner and close to numerous 7-11s.

What an absolute health hazard. I cannot remember staying in such a filthy, unkempt dump-,my son named it the hellhole. I dont think anyone had stayed in our room 206 for a hundred years or so. The magazine inside the room was 14 years old. The wardrobe was disgusting;, the fridge had mould inside of it and thick dust on the top. The bedsheets were stained. The air con was so loud we couldn't hear the trains! The pipe was thick with damp and mould. There was nothing superior or even standard about the room. The WiFi did not work. Balcony? What a joke! It was damp and the ceiling was falling down. It had not been cleaned or swept since it had been built! What an absolute mess and disappointment for the last stop on our Thailand trip. This place should be condemned.