Benjamin Resort

Room is severely outdated. None that i was shown match the pictures online. To get an upgrade to a decent clean-ish room, was told i would have an extra 900 baht a night. Mattress is rock solid and covered in plastic, making it incredibly uncomfortable. Also was chasing and catching cockroaches each night, handing them to staff to be told ‘i will get you a new glass’. This was all done by google translate as no staff spoke a word of English It was my second time in Kamala, and highly doubt i will be returning

Clean and comfortable stay. Peaceful nights in a quiet area on the beachfront. Lots of bars and restaurants nearby and a couple of 7/11 shops. All in all a fabulous stay.

You can walk barefoot to the beach

Stedet er meget slidt og har behov for at der bliver gjort Noget ved det , der var konstant myre på gulvet og sengen havde bestemt set bedre dage.

Hard beds, room located at bottom floor next to laundry, no view whatsoever from room. Safetybox not attached to wall, just to carry away if you wanted to. Overall not something I could recommend. We changed accommodation to Bird Beach House where we were very satisfied with our stay...

The location is great, the rest is terrible

The price was low, I was a little concerned. Very nice room and a value for the money. Very expensive in Phuket this time of year. Staff was great, good area to be near everything.

Can't say anything nice. Except the location, but not worth all the lack of basic comfort. It's way overpriced for what you get. Should be 25% of the room rates.

We booked a 9-night stay at this property after seeing attractive photos on Hotels.com and a reasonable price. Unfortunately, the reality was far from what was advertised. Upon arrival, we checked into our room on the 4th floor, only to discover there was no elevator. This was an unpleasant surprise, especially as we had luggage to carry up. We had specifically booked a room with a balcony, but the "view" turned out to be a solid concrete wall. The room itself was dirty—there was sand in the bed, and the shower didn’t work. When we complained, the staff simply brushed the sand off the bed and wiped the showerhead with their hand. No further action was taken to address these issues. The property claims to be a "resort," but it doesn’t come close to meeting the standards one would expect. Daily cleaning was non-existent; the floor was occasionally swept, but no proper cleaning was done. Basic amenities like instant coffee were not replenished, and we had to repeatedly ask for clean towels. To be honest, calling this place a "resort" or even a "hotel" is misleading. It’s more akin to a poorly maintained hostel. It’s unwelcoming, dirty, and offers substandard facilities and service. I would strongly advise against staying here. Save yourself the disappointment and look elsewhere for accommodations that live up to their descriptions.

Room / 'balcony' was not as photos showed on booking. Our room was ground floor, which meant great access out onto the beachfront along the corridor, but our 'balcony' was a patio into the alleyway. The room overall was clean, but had a strong (unpleasant) stale smell which hung around for two days despite trying to ventilate. Room decor was outdated and tired, but the bed was very large and comfortable. Would have been nice to have a thicker bed cover available (only a sheet on the bed), as the aircon was either very cold or blew out warm stale smelling air. On the third day, we came back to find a cockroach in our room, which wasn't nice, but the staff were very good at dealing with quickly. There were beach towels available from reception for guests to use, towels were threadbare (beach and bathroom) and some shed clumps of black pubic hairs when using. The location was amazing, right out onto the beach and the Beach Fusion cafe does exceptional food and drink (breakfast, lunch and dinner - paid separately). Overall we would not stay again because of the hygiene problems, but the location was what saved it for us whilst we were there.